Job Description
Responsible for generating revenue by securing new business, strengthening existing accounts, and implementing sales strategies that support the company’s financial goals. This role requires strong relationship-building skills, strategic thinking, and the ability to lead sales activities within assigned market segments.
Qualifications
- Bachelor’s degree in Business, Marketing, Hospitality, or related field.
- 4–6+ years of experience in Sales (hotel or hospitality experience only).
- Strong negotiation, communication, and presentation skills.
- Excellent time management and multitasking abilities.
- Proficient in CRM software and Microsoft Office.
- Driven, self‑motivated, and results‑oriented.
Responsibilities
- Develop and execute sales strategies to achieve individual and team revenue targets.
- Identify new business opportunities across assigned segments (corporate, leisure, MICE, travel agencies, long‑stay, etc.).
- Conduct sales calls, client meetings, presentations, and site inspections.
- Prepare and negotiate contracts, proposals, and rate agreements in line with company policies.
- Manage key accounts and ensure continuous business growth and customer satisfaction.
- Build and maintain strong relationships with existing clients, travel partners, and corporate accounts.
- Respond promptly to all sales inquiries and client requests.
- Ensure excellent customer service throughout the booking and stay process (for hospitality roles).
- Represent the company at trade shows, networking events, and client functions.
- Prepare weekly, monthly, and quarterly sales reports and market analysis.
- Maintain accurate client records, activities, and pipelines using CRM systems.
- Analyze sales trends, competitor activities, and market demand to recommend strategies.
- Support the Director of Sales in forecasting and budgeting.
- Work closely with Marketing, Reservations, Revenue Management, and Operations teams.
- Collaborate on sales campaigns, promotions, and advertising strategies.
- Ensure accurate communication of client requirements to relevant departments.
- Participate in training and mentoring of junior sales staff if required.