Sales & Guest Experience Assistant Manager

EDITION; Abu Dhabi; On-site; AED 72,000 - 96,000; Full time

Job summary

EDITION Hotels, part of Marriott International, is seeking a proactive Sales & Marketing professional at Al Bateen Marina, Abu Dhabi. This full-time, non-management role focuses on guest relations, reservations, and revenue optimization.

You will coordinate with Sales, Data Administration, and Accounting, process reservations and loyalty points, and support the team with confidential, professional service aligned to our luxury brand.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with the appropriate departments.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Process Marriott Rewards points and reservation changes via phone, fax, or mail.
• Enter Rewards info and perform general office duties to support Sales & Marketing.
• Train and motivate staff; maintain professional appearance and confidentiality.

Skills

Sales techniques

Up-selling

Guest service

Education

High school diploma or GED

Job description

EDITION Hotels, part of Marriott International, is seeking a proactive Sales & Marketing professional at Al Bateen Marina, Abu Dhabi. This full-time, non-management role focuses on guest relations, reservations, and revenue optimization.

You will coordinate with Sales, Data Administration, and Accounting, process reservations and loyalty points, and support the team with confidential, professional service aligned to our luxury brand.