Sales Development & Operations Coordinator

Plum Jobs; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A boutique transaction advisory firm in Dubai is seeking a Sales Development & Operations Coordinator to drive business growth. This hybrid role requires experience in outbound prospecting and B2B appointment setting. The ideal candidate will manage client outreach and operational support, ensuring efficiency in business processes. Must be fluent in English and proficient with CRM tools. The position offers a structured environment ideal for organized, results-driven individuals.

Qualifications

• 2+ years’ experience in B2B appointment setting, outbound sales prospecting, or telemarketing.
• Proficient in CRM platforms, MS Office, and Google Workspace.
• Strong ability to book qualified meetings and improve show rates.

Responsibilities

• Develop and manage target prospect lists.
• Execute structured outbound campaigns via phone, email, and LinkedIn.
• Qualify prospects and book sales-qualified appointments.
• Craft outreach messaging to maximize engagement.
• Maintain CRM discipline and produce dashboards.
• Support client deliverables and general business administration.

Skills

B2B appointment setting

Outbound sales prospecting

Telemarketing

CRM proficiency

MS Office

Google Workspace

Written communication

Interpersonal skills

Education

Bachelor's degree in Business, Marketing, or related field preferred

Job description

Our client is a boutique
UAE-based transaction advisory and management consulting firm, advising on strategic,
financial, and operational matters across complex transactions and business
transformations.

We are hiring a Sales
Development & Operations Coordinator to support business growth through outbound
prospecting, appointment setting, and operational support.

This hybrid role
combines sales development discipline with administrative and operational
excellence, making it ideal for someone who thrives in a structured, fast-paced
environment and wants to be close to both business development and client
delivery.

The role owns the top of
the funnel - research, outreach, qualification, and diary booking, whilst also
providing high-quality operational support across documents, calendars, CRM
hygiene, reporting and meeting packs.

Role Summary

• Develop and manage target prospect lists, researching companies and decision-makers to validate data and buying roles.
• Execute structured outbound campaigns via phone, email, and LinkedIn to generate qualified engagement.
• Qualify prospects against agreed criteria and book sales-qualified appointments for consultants.
• Craft concise outreach and follow-up messaging to maximise engagement and show rates.
• Maintain CRM discipline and produce weekly and monthly dashboards on pipeline health, KPIs, and conversion metrics.
• Support client deliverables by formatting and proofing proposals, presentations, LOEs, and NDAs, ensuring accuracy and version control.
• Provide general business administration support to enable efficient operations and client service.

Mandatory Skills & Experience

• 2+ years’ experience in B2B appointment setting, outbound sales prospecting, or telemarketing, with additional exposure to sales operations or business support. Confident phone presence with clear, persuasive written communication and proven objection-handling skills.
• Proficiency in CRM platforms, MS Office, and Google Workspace.
• Demonstrated ability to book qualified meetings and improve show rates through structured follow-up.

Education

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Relevant sales/administration training is an advantage.

Candidate Profile

• Currently based in the UAE.
• Fluent in English (Arabic an advantage).
• Professional appearance with excellent interpersonal and communication skills.
• Target-driven, resilient, and highly organised with strong attention to detail.
• High integrity and comfortable with sustained, high-volume daily outreach.