Sales Cum Ops Manager Men''s Tailoring Boutique DIFC

The Greater Change; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premium tailoring boutique in DIFC is seeking a Sales & Operations Manager. The role involves driving revenue, managing day-to-day operations, and building client relationships in a high-end environment. Ideal candidates should have 3-7 years of experience in retail or luxury fashion, strong communication skills, and a passion for menswear. The boutique offers a salary range of AED 8,000 – 10,000, alongside opportunities for growth and leadership.

Benefits

Exposure to luxury clientele

Creative work environment

Qualifications

• 3–7 years of experience in sales, retail operations, or boutique management (luxury fashion preferred).
• Strong communication, presentation, and interpersonal skills.
• Passion for menswear, fabrics, tailoring, and styling.
• Well-presented, confident, and customer-focused.
• Excellent organizational, multitasking, and reporting abilities.

Responsibilities

• Drive revenue through outbound lead generation.
• Develop partnerships with corporates and concierge services.
• Conduct client consultations and close sales.
• Oversee day-to-day boutique operations.
• Manage inventory of fabrics and accessories.

Skills

Sales leadership

Operations management

Client relationship building

Communication skills

Interpersonal skills

Education

Bachelor’s degree preferred

Job description

About the Role

We are seeking a dynamic, outgoing, and business-driven Sales & Operations Manager to oversee a high-end men’s suit tailoring boutique located in DIFC. The ideal candidate is well-presented, articulate, and passionate about fabrics, menswear, and premium customer service. This role combines sales leadership, operations management, and client relationship building.

Key Responsibilities

• Drive revenue through outbound lead generation via offices, corporate clients, and networking channels.
• Develop partnerships with corporates, concierge services, and high-net-worth networks.
• Conduct client consultations, present fabric options, upsell packages, and close sales.
• Maintain and grow a CRM database to ensure repeat and referral business.
• Oversee day-to-day boutique operations and ensure efficient workflow between tailoring, fittings, and customer appointments.
• Coordinate with tailors and production teams to ensure timely delivery of garments.
• Manage inventory of fabrics, accessories, and supplies; oversee procurement and stock control.
• Generate regular sales, operations, and performance reports.
• Maintain a polished, professional appearance as a brand representative.
• Deliver a premium, personalized client experience during all interactions.
• Resolve client concerns and ensure high satisfaction levels.
• Lead and mentor boutique staff including sales personnel and tailors.
• Train new employees on customer service standards and product knowledge.
• Conduct performance evaluations and ensure operational discipline.
• Handle scheduling, reporting, vendor coordination, and basic administrative tasks.
• Assist with planning in-store events, trunk shows, and promotional activities.

What We Offer

• Salary range AED 8,000 – 10,000 +
• Opportunity to grow and lead a premium tailoring boutique in DIFC.
• Exposure to luxury clientele and bespoke tailoring.
• Supportive, creative, and dynamic work environment.

Requirements

• 3–7 years of experience in sales, retail operations, or boutique management (luxury fashion preferred).
• Strong communication, presentation, and interpersonal skills.
• Passion for menswear, fabrics, tailoring, and styling.
• Well-presented, confident, and customer-focused.
• Excellent organizational, multitasking, and reporting abilities.
• Ability to work independently in a high-end boutique environment.
• Valid UAE Driving License is an advantage.
• Bachelor’s degree preferred but not mandatory.