Sales Assistant

Al-Futtaim; Dubai; In loco; AED 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

Al-Futtaim Retail in Dubai is seeking a Sales Associate to drive store sales and deliver exceptional customer service. You will greet customers, provide product information, maintain store standards and assist with cash wrap and checkout processes.

The role stresses enthusiastic customer engagement, adherence to dress code, and contributing to a welcoming shopping environment while meeting sales targets and ensuring customer satisfaction.

Competenze

• Clear communication and interpersonal skills are required.
• Basic understanding of sales techniques to drive customer interactions.
• Customer service orientation and the ability to create a positive shopping experience.
• Ability to maintain a clean, organized store environment.

Mansioni

• Sales and Customer Interaction: create a positive first impression, greet customers, provide product information, and thank customers on exit.
• Operational Duties: maintain store cleanliness, assist in fitting rooms, cash wrap, and upsell where appropriate.

Conoscenze

Effective communication

Sales techniques understanding

Customer service orientation

Workplace organization

Formazione

High School Degree or equivalent

Descrizione del lavoro

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition ID: 182676

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

• The Sales Associate plays a crucial role in driving store sales and delivering excellent customer service. The position requires enthusiasm in greeting and assisting customers, maintaining store cleanliness and adherence to visual presentation standards. Success in this role is indicated by meeting sales targets, customer satisfaction, and contributing to a positive shopping environment. The Sales Associate works closely under the guidance of store management and supports them by executing operational duties efficiently.

What You Will Do:

Sales and Customer Interaction

• Create a positive first impression for customers with an energetic attitude and adherence to dress code.
• Greet customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
• Provide customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

Operational Duties

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.

Required Skills To Be Successful:

• Effective communication and interpersonal skills.
• Basic understanding of sales techniques.
• Customer service orientation.
• Ability to maintain a clean and organized work environment.

What Qualifies You For The Role:

• High School Degree or equivalent.
• 1-2 years of retail sales experience preferred.
• Good verbal communication skills.
• Physical ability to perform heavy lifting and stand for at least 8 hours.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We dont just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, youre equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.