Sales and Operations Executive

Shun Shing Group International Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading building materials company in Dubai is seeking a Sales and Operations Executive to oversee customer requirements, operational coordination, and sales support. Candidates should have a minimum of 5 years in the building materials or construction industry with excellent relationship management skills and a valid UAE driving license. The role involves market analysis, payment follow-ups, and fostering client engagement to drive business growth.

Qualifications

• Minimum 5 years of experience in sales and operations within the building materials or related industries.
• Strong understanding of GGBS, OPC, PC Strands and building materials market trends in the UAE and Middle East.
• Excellent verbal and written communication in English; Arabic is a plus.
• Proven ability to generate leads and successfully close sales deals.

Responsibilities

• Maintain and strengthen relationships with existing clients to ensure repeat business and customer satisfaction.
• Monitor market trends and competitor activities to identify new sales opportunities.
• Prepare, negotiate, and finalize quotations and contracts with customers.
• Ensure smooth order fulfilment, inventory tracking, and material delivery.
• Monitor and follow up on outstanding payments to minimize financial risks.

Skills

Customer Relationship Management

Market Research

Sales Support

Operations & Logistics Coordination

Payment Collections

Analytical Skills

Networking

Education

Civil Engineering Degree

Job description

Job Overview

The Sales and Operations Executive will play a pivotal role in managing day‑to‑day customer requirements, operational coordination, and sales support. The ideal candidate should have a background in building materials trading, excellent relationship management skills, and the ability to oversee logistics, stock management, and financial follow‑ups. This position requires a proactive approach to client engagement, operational efficiency, and payment collections to ensure smooth business operations and sustained growth.

Key Responsibilities

• Customer Relationship Management – Maintain and strengthen relationships with existing clients to ensure repeat business, customer satisfaction, and long‑term partnerships.
• Market Research & Analysis – Monitor market trends, competitor activities, and industry developments to identify new sales opportunities and optimize pricing strategies.
• Sales Support & Quotation Management – Prepare, negotiate, and finalize quotations, contracts, and pricing terms with customers to secure profitable deals.
• Operations & Logistics Coordination – Work closely with internal teams (logistics, finance, and operations) to ensure smooth order fulfilment, inventory tracking, and material delivery.
• Payment Follow‑ups & Collections – Monitor and follow up on outstanding payments, ensuring timely collections and minimizing financial risks.
• Stock & Pricing Management – Maintain accurate records of material stocks, pricing structures, and profit & loss tracking to optimize business operations.
• Reporting & Analysis – Provide regular sales reports, forecasts, and market insights to senior management to support strategic decision‑making.
• Business Development & Networking – Attend industry events, trade shows, and exhibitions to build strong relationships with contractors, developers, and construction firms, driving business growth.

Requirements

• Experience: Minimum 5 years of experience in sales and operations within the building materials, cement, steel, or construction‑related industries.
• Qualifications: Civil Engineering Degree is a plus.
• Industry Knowledge: Strong understanding of GGBS, OPC, PC Strands and general building materials market trends in the UAE and Middle East.
• Sales & Negotiation Skills: Proven ability to generate leads, negotiate contracts, and successfully close sales deals.
• Communication Skills: Excellent verbal and written communication in English (Arabic is a plus).
• Analytical & Organizational Skills: Ability to manage pricing, stock levels, and operational workflows efficiently.
• Networking Abilities: Capability to develop strong relationships with contractors, developers, and construction professionals.
• Driving License: A valid UAE driving license is mandatory (willingness to travel within the region as required).