Sales Agents (Dubai Branch)

wuduh; Abu Dhabi; Presencial; AED 89.000 - 179.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Competitive compensation package

Prime central location

Continuous learning and development

Inclusive work environment

Resumo da vaga

Wuduh Group is recruiting a Sales Agent in Dubai to close qualified leads via phone-based conversations. You will guide clients through debt settlement, tailor proposals, and handle objections to enroll clients.

Ideal candidates have closing experience, CRM proficiency, and the ability to work US night hours from the Dubai office. Bachelor's degree in a related field is preferred, with a dynamic, compliant sales environment.

Qualificações

• Native English; US audience experience.
• Willing to work US night hours from Dubai.
• Experience in closing roles is a plus.
• Knowledge of US credit systems is advantageous.
• Bachelor’s degree in related fields.
• Experience with CRM tools.

Responsabilidades

• Consult with clients to qualify them for debt settlement or loan alternatives.
• Propose tailored program options and pitch the debt settlement solution.
• Address objections and convert leads to enrolled clients.
• Confirm enrollment details and prepare documentation.
• Follow up with leads via calls, SMS, and email.
• Monitor KPIs and ensure compliance with standards.

Conhecimentos

English fluency

US shift

Sales experience

Closing skills

CRM tools

Communication skills

Objection handling

Formação

Bachelor's degree in Business/Marketing/Finance/Communications

Ferramentas

CRM software

Descrição da vaga

Job description

We are looking for a Sales Agent to join our growing team in Dubai

As a Sales Agent at WUDUH, you will be responsible for closing qualified leads through phone-based sales conversations. This role focuses on the final stage of the sales process, requiring strong persuasion skills, confident objection handling, and the ability to drive commitments.

Job Objectives:

The Sales Agent is responsible for guiding clients through the debt settlement process, offering tailored financial solutions based on their financial situation. This role includes client qualification, explaining program options, handling objections, and finalizing enrollments. By fostering trust, clear communication, and maintaining compliance, the Sales Agent plays a vital role in helping clients achieve financial stability through successful debt resolution solutions.

Responsibilities and duties:

1. Client Consultation & Qualification

• Review clients ’financial situations to assess eligibility for loan alternatives or debt settlement.
• Conduct personal loan searches and determine qualification outcomes.

2. Client Proposal & Program Pitching

• Educate clients on creditworthiness, explain loan denial reasons, and present debt settlement as a solution.
• Collect hardship details and tailor program proposals accordingly.

3. Objection Handling & Overcoming Barriers

• Address client concerns about costs, risks, legal implications, and the debt settlement process.
• Provide clear and confident explanations to convert leads to enrolled clients.

4. Enrollment Process & Documentation

• Confirm enrollment details, payment plans, and banking information.
• Ensure completion and accuracy of all required documentation.

5. Outbound & Inbound Communication

• Follow up with leads and clients via outbound calls, SMS, and email.
• Respond promptly to inbound client inquiries and requests.

6. Performance Monitoring & Compliance

• Track and maintain KPIs such as lead conversion rate, enrollment rate, objection handling success, and document accuracy.
• Ensure adherence to industry and company compliance standards.

Core Requirements

Communication & Shift Work:

• Linguistic Mastery: Native-level fluency in English. You must be able to build rapport and sound natural to a US-based audience.
• US Shift Alignment: Ability to work US business hours (night shift) from our Dubai office.

(The \"Pluses\") Preferred Qualifications

• US Market Knowledge: Familiarity with the US credit system or financial services is a significant advantage.
• Bilingual: Spanish language proficiency is highly valued.
• Bachelor’s Degree: A degree in Business, Marketing, Finance, Communications, or a related field. We value candidates who combine academic discipline with commercial drive.
• Experience in a closing role is an added bonus.

Competencies / Behavioral Requirements:

• Strong verbal and interpersonal communication skills.
• Positive attitude, strong work ethic, and a passion for sales and helping clients.
• Ability to work independently and as part of a team.
• Strong listening ability and objection handling skills.

Technical Requirements:

• Experience with sales processes, CRM tools, and outbound sales communication.
• Ability to analyze client financial data and prepare tailored program proposals.

Communication and Interaction:

Reports to: Sales Team Lead.

Works with: Sales Team, Quality & Compliance, Client Success Team, and Potential Clients

What we offer:

• Health insurance
• Competitive compensation package
• Prime central location
• Continuous learning and development opportunities
• A dynamic, inclusive, and supportive work environment

Employment type:

• Full-time
• On-site

Working days:

• Monday to Friday: Night Shift
• 6th day: Based on need, managed fairly based on priorities and urgency

*** Please note that only candidates who are currently reside in the UAE is eligible to apply ***

Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.