Sales Advisor - Ford

Al Tayer Group; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading automotive group in Dubai is seeking a Sales Consultant to drive customer engagement and achieve sales targets. The ideal candidate should have 3-5 years of experience in car sales, possess a degree or relevant vocational training, and be bilingual in English and Arabic. This role focuses on providing excellent customer service and effective sales techniques to maximize sales potential.

Qualifications

• 3 – 5 years of solid experience in car sales.
• Good knowledge of automobile sales gained through training or work experience.
• Dynamic and proactive personality.

Responsibilities

• Conduct sales process with customers in the showroom.
• Maintain customer database and follow up on prospects.
• Provide qualified advice on vehicle finance and insurance.

Skills

Customer service skills

Sales techniques

Communication in English

Communication in Arabic

Attention to detail

Education

Degree in any discipline or automotive vocational route

Job description

Job purpose

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute to achieving the sales targets.

Roles & Responsibilities

• Carry out sales in accordance with pre agreed monthly targets and budgets.
• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
• Maintain close contact with prospect customers, make sales call and visit them to suit their schedule / convenience. Introduce and follow up suitable sales prospects.
• Prepare / maintain visit / call reports / log highlighting salient features and advise the Manager of the same.
• Report weekly / monthly on agreed performance data, comparing actual with targeted / budgeted performance.
• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
• Ensure pre-delivery inspections and proper documentation of the sales transaction
• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
• Provide highest degree of customer service and satisfaction at all times in accordance with the company‘s sales policies and procedures to maximize future recommended or repeat sales
• Ensure that the customer is aware of all available extras, accessories and warranties.
• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaign and promotions to maximize sales penetration

Qualifications & Experience

• Degree in any discipline or through automotive vocational route
• 3 – 5 year solid experience in car sales
• Good knowledge of automobile sales gained through formal training or work experience.
• Attention to details and concern for quality
• Dynamic and proactive personality
• Bi-lingual (English / Arabic)

Additional Information