Sales Account Manager

Geroges Daoud Marketing Management; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading marketing management firm in Dubai is seeking motivated Retention Agents. In this role, you will manage active clients, build long-term relationships, and address client concerns to enhance satisfaction and retention. Candidates should have a background in financial services and fluency in either Japanese or Malay. The position offers a competitive salary and performance bonuses in a supportive team environment.

Benefits

Competitive salary package

Performance bonuses

On-the-job training

Career development opportunities

Qualifications

• Previous experience in a retention or sales role.
• Background in financial services, trading platforms, or investment-related industries.

Responsibilities

• Manage a portfolio of active clients and ensure continued engagement.
• Build long-term relationships and maintain regular communication with clients.
• Address client concerns, provide relevant information, and encourage ongoing activity.
• Identify client needs and offer suitable solutions to increase client satisfaction and retention.

Skills

Fluency in Japanese or Malay

Strong interpersonal skills

Strong communication skills

Job description

We are expanding our international team and looking for motivated Retention Agents with a background in client relationship management and online financial services.

If you have experience supporting clients in dynamic, results-driven environments, we want to hear from you!

Responsibilities

• Manage a portfolio of active clients and ensure continued engagement;
• Build long-term relationships and maintain regular communication with clients;
• Address client concerns, provide relevant information, and encourage ongoing activity;
• Identify client needs and offer suitable solutions to increase client satisfaction and retention.

Qualifications

• Fluency in Japanese or Malay;
• Previous experience in a retention or sales role;
• Background in financial services, trading platforms, or investment-related industries;
• Strong interpersonal and communication skills.

What We Offer

• Competitive salary package and performance bonuses;
• Friendly and supportive team atmosphere;
• On-the-job training and career development opportunities;
• Modern office and great location