Sales Account Executive

SmartWorld Computer Trading LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology trading company in Dubai is seeking a Sales Support Specialist. You will assist the Team Lead in achieving sales targets, maintain customer relationships, and ensure account management. Ideal candidates have at least 2 years of relevant experience in IT products and demonstrate effective customer engagement skills. This position is crucial for driving sales revenue and supporting business growth.

Qualifications

• Min 2 years in customer engagement, operations, or sales marketing experience in IT hardware or related products.
• Must demonstrate ability to articulate business challenges based on experiences.
• Evidence of career growth via promotion or increased responsibility.

Responsibilities

• Support the Team Lead in sales strategies and performance.
• Maintain customer relationships and provide support.
• Win new customers through proactive prospecting techniques.

Skills

Account Management

Team Player

Customer Oriented

Contributor to Sales Revenue

Job description

Responsibilities

Support the Team Lead in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded.

Maintain relationships with customers by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Win new customers based on Team Lead assignments, from building own prospect base through proactive prospecting techniques including cold calling

Develops personal performance plans that are focused on retaining customers.

Participates in account planning sessions and account reviews management on top accounts

Responsible for account management and account ‘saves’ in assigned accounts

Carrying out daily promotion tasks through professional detailing and promotion of company's products with the eventual aim to achieve sales revenue

Possessing and maintaining good product knowledge and be competent to conduct on product presentation.

Providing regular market and competitive information and timely reporting to Team Lead in format and contents agreed by Company

Prepare report on a daily / weekly / monthly basis to assist in planning strategies for acquiring potential business and understanding future trends.

Maintain all data within CRM system

Participate on behalf of the company in exhibitions or conferences

Skills

• Account Management
• Team Player
• Customer Oriented
• Contributor to Sales Revenue

Min 2 years in customer engagement/ operations/sales marketing experience in similar segments of IT hardware, Identity & Access products,software, access control related products & Solutions.

• Must be able to understand and articulate business challenges based on experiences
• Stability established across multiple employers while avoiding short stints
• Evidence of career growth via promotion or increased responsibility
• Demonstrates ability to effectively work with peers and to affect positive change
• Ability to effectively multi-task between multiple tools and systems and apply information and knowledge to customer interactions
• Ability to identify trends or gaps that drive account queries highlight at Team huddles.