Rooms Open Day - Jumeirah Beach Hotel

DUBAI HOLDING; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking Guest Services Executives and related positions to join their Rooms Division team. The ideal candidates should have 1-2 years of experience in a luxury hotel setting, strong communication skills, and a passion for delivering exceptional guest experiences. The roles involve providing personalized service, supporting operations, and maintaining high standards in guest areas. The hotel offers a vibrant work environment and a comprehensive benefits package, including competitive salary, accommodation, and professional development opportunities.

Benefits

Supportive and inclusive work environment

Learning & Development programs

Colleague discounts on hotel stays

Company-provided accommodation

Comprehensive healthcare and life insurance

Paid annual leave and flight from home country

Performance-based incentives

Competitive tax-free salary paid in AED

Qualifications

• Minimum of 1–2 years of experience in the same role in a 5-star luxury hotel.
• A passion for hospitality and delivering memorable guest experiences.

Responsibilities

• Deliver exceptional, personalized service to all guests.
• Anticipate guest needs and respond to inquiries and requests.
• Support daily operations and ensure smooth coordination with colleagues.
• Maintain high standards of cleanliness in guest-facing areas.
• Foster a warm and welcoming atmosphere.

Skills

Strong communication skills

Guest interaction skills

Ability to remain calm under pressure

Proficient in English

Knowledge of Russian or European languages

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About the Job

An exciting opportunity has arisen to join the Rooms Division team at Jumeirah Beach Hotel Dubai.

Positions available:

• Guest Services Executives - Front Office
• Senior Guest Services Assistants - Telecommunications
• Telecommunications Team Leaders
• Guest Relations Executives - Front Office
• Duty Managers
• Butlers

Main duties and responsibilities include:

• Deliver exceptional, personalized service to all guests in accordance with Jumeirah standards across dining, reception, and concierge areas.
• Anticipate guest needs and respond efficiently to inquiries, special requests, and service requirements.
• Support daily operations within your assigned department, ensuring smooth coordination with colleagues and other departments.
• Maintain high standards of cleanliness, organization, and presentation in all guest-facing areas.
• Contribute to an outstanding guest experience by fostering a warm, welcoming atmosphere and promoting teamwork.

About you:

The ideal candidates for these positions will have the following experience and qualifications:

• Minimum of 1–2 years of experience in the same role in a 5-star luxury hotel.
• Strong communication and guest interaction skills, ability to remain calm and professional under pressure.
• Proficient in English and a second language (Russian or European languages are desirable).
• A passion for hospitality and delivering memorable guest experiences.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programs and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)