Room Attendant

Anantara; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a housekeeping staff member to ensure guest rooms are cleaned to high standards and meet guest requests effectively. Ideal candidates are new graduates or have at least 6 months of training in housekeeping, possess good interpersonal skills, and have a keen eye for detail. This role offers an engaging environment where guest satisfaction is paramount.

Responsibilities

• Ensure all guest rooms are properly cleaned at all times.
• Adhere to health & safety requirements and usage of chemicals.
• Maintain linen inventory and process lost items properly.
• Follow measures to minimize wastage of materials.
• Ensure VIP and special requests are met promptly.

Skills

Good interpersonal skills

Fair English communication skills

Eye for detail

Education

New graduate or at least 6 month training in housekeeping

Job description

Job Description

Key Duties and Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel’s Standard Operating Procedures for cleaning these areas.
• Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are processed properly and that the correct logs are maintained.
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
• Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.
• Ensure VIP requirements are met
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Ensures any special requests from guests are carried out and delivered on time exceeding guest’s expectations where possible.
• Clean and take care of all working equipment used by him/her.
• Report any damage or loss in a guest room immediately after being found.
• Remove room service trays from room & place in service area.
• Make room status reports.
• Report any suspicious person, sleep outs, ‘Do Not Disturbs’ to housekeeping management

Qualifications

• New graduate or at least 6 month training in housekeeping
• Good interpersonal skills
• Fair English communication skills
• Eye for detail