Room Attendant

Hilton; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hospitality brand in Dubai is seeking a Room Attendant to support housekeeping operations. Responsibilities include managing laundry tasks, providing excellent guest service, and upholding high cleanliness standards to ensure an exceptional guest experience. Ideal candidates will have previous laundry experience and strong communication skills. Competitive benefits and a positive working environment are offered.

Benefits

Workplace flexibility

Career growth and development

Team Member Travel discount program

Qualifications

• Previous experience in a laundry environment is essential.
• Strong communication skills both written and verbal are required.
• Ability to maintain high cleanliness standards.

Responsibilities

• Support all Housekeeping and Laundry activities efficiently.
• Provide exceptional guest service and high operating standards.
• Monitor performance of Housekeeping team members.

Skills

Planning and organizing

Good oral and written communication

Previous experience in Laundry

Good interpersonal skills

Proficiency with computers and Microsoft Office

Committed to delivering high customer service

Excellent standards of cleanliness

Job description

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and teamwork
• Provide excellent guest service
• Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, booking incidents, input and output of uniform and linen, among others
• Responsible for checking daily the guest information in CRM and ensuring that the preferences and requests of the same are met on time
• Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
• Control monthly Lost and Found and donations
• Check the uniforms and send for cleaning and/or repair
• Coordinate and control all traffic of documents and people within the department. Does releases linen of Laundry daily
• Make daily guest clothing release of guests that use the laundry service
• Make monthly closing of Laundry expenses and provision of same
• Replace (a) Laundry Attendant in case of holidays, days off or absences

What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good oral and written communication
• Previous experience in Laundry
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive attitude

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award‑winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well‑being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal‑opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job:

Housekeeping and Laundry

Title:

Room Attendant

Location:

null

Requisition ID:

HOT0C3TO

EOE/AA/Disabled/Veterans