Revenue Optimizer - Hotel Reservations & Analytics

Hyatt Centric; Dubai; On-site; AED 96,000 - 144,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a Revenue Coordinator to support Revenue Management and Reservations. You will assist with optimization initiatives, manage reservation processes, and ensure data accuracy across distribution channels to drive business results.

The ideal candidate holds a Diploma or Bachelor's in Hospitality, Business Admin, or Finance, with strong analytical skills and proficiency in Excel. Experience with PMS/CRS/RMS is a plus and fluency in English is required.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management, Business Admin, Finance, or related field.
• Strong analytical and numerical skills with keen attention to detail.
• Proficiency in Excel and MS Office applications; experience with PMS/CRS/RMS is advantageous.

Responsibilities

• Support Revenue Manager to implement revenue optimization strategies.
• Monitor occupancy, ADR, RevPAR, and market demand for opportunities.
• Assist with rate loading, inventory, and distribution channel maintenance.
• Maintain rate parity and pricing accuracy across OTA, GDS, brand site.
• Generate and distribute revenue and reservations reports on defined cadence.
• Prepare forecasts, budgets, and performance analyses.
• Provide insights from reservation trends to inform decisions.
• Process and manage individual, corporate, group reservations accurately.
• Respond to inquiries via phone, email, and online channels promptly.
• Ensure guest profiles, market segments, and rate codes are accurate in PMS.
• Handle changes, cancellations, and special requests per Hyatt standards.
• Collaborate with Revenue, Sales, Front Office, Reservations teams.
• Assist in group reservations and rooming list management with Sales.
• Audit reservation and revenue systems for data integrity.
• Support overbooking controls and inventory strategies.
• Maintain knowledge of PMS, CRS, RMS, and channel management systems.
• Provide admin support within Revenue and Reservations department.
• Stay informed on market trends and competitive activity.
• Ensure adherence to Hyatt policies and brand standards.

Skills

Analytical skills

Excel proficiency

Communication

Attention to detail

Multitasking

PMS/CRS/RMS familiarity

Education

Hospitality Management degree

Business Administration degree

Finance degree

Tools

PMS

CRS

RMS

Channel management systems

Job description

Hyatt Centric Jumeirah Dubai is seeking a Revenue Coordinator to support Revenue Management and Reservations. You will assist with optimization initiatives, manage reservation processes, and ensure data accuracy across distribution channels to drive business results.

The ideal candidate holds a Diploma or Bachelor's in Hospitality, Business Admin, or Finance, with strong analytical skills and proficiency in Excel. Experience with PMS/CRS/RMS is a plus and fluency in English is required.