Retail Showroom In Charge

Dubai Furniture Manufacturing Co. LLC; Abu Dhabi; On-site; AED 47,000 - 87,000; Full time

Job summary

La-Z-Boy in Abu Dhabi is seeking a Retail Sales Person to guide customers through our range of products and ensure an exceptional purchase experience from start to after-sales service.

You will engage customers, demonstrate features, educate on quality and warranties, and recommend solutions aligned with budgets while driving sales targets. A strong team player with a passion for service is invited to apply.

Qualifications

• High School Diploma or relevant qualification.
• 2-3 years of retail sales experience, preferably in furniture, home furnishings, lifestyle, or a premium retail environment.
• Strong communication and interpersonal skills.
• Customer-focused with a genuine passion for providing excellent service.
• Confident, energetic, and target-oriented approach to sales.
• Strong product presentation, negotiation, and relationship-building skills.
• Ability to work effectively as part of a team while taking ownership of individual sales performance.

Responsibilities

• Welcome and engage customers, understand their requirements and provide professional product recommendations.
• Present and demonstrate product features, benefits, functionality, and usage.
• Educate customers on La-Z-Boy product quality specifications, features, warranties, and care requirements.
• Recommend products and solutions best suited to customers' needs, preferences, and budgets.
• Respond confidently to customer enquiries and provide the information needed to support purchasing decisions.
• Achieve individual and store sales targets through effective selling, up-selling, and cross-selling techniques.
• Stay up to date on new product launches, promotions, campaigns, and sales initiatives.
• Ensure promotional offers, pricing, and product information are accurate and aligned with company standards.
• Calculate selling prices and discounts accurately and maintain complete sales records.
• Process cash, card, and other customer payments and ensure invoices and receipts are correctly generated.
• Handle customer concerns and complaints professionally, resolving them where possible or escalating when required.
• Follow all after-sales procedures, including repair, return, and warranty policies.
• Support store merchandising by maintaining attractive product displays and appropriate product placement.
• Maintain high standards of store presentation, cleanliness, housekeeping, and personal grooming at all times.

Skills

Communication

Interpersonal

Customer service

Sales orientation

Product presentation

Negotiation

Teamwork

Relationship-building

Education

High School Diploma

Job description

Join La-Z-Boy and help customers discover comfort, style, and quality for their homes.

We are looking for a Retail Sales Person who is passionate about delivering exceptional customer experiences and achieving sales results. In this role you will guide customers through our range of products, understand their needs, recommend the right solutions, and ensure a seamless experience from purchase to after-sales service.

Key Responsibilities

• Welcome and engage customers, understand their requirements and provide professional product recommendations.
• Present and demonstrate product features, benefits, functionality, and usage.
• Educate customers on La-Z-Boy product quality specifications, features, warranties, and care requirements.
• Recommend products and solutions best suited to customers' needs, preferences, and budgets.
• Respond confidently to customer enquiries and provide the information needed to support purchasing decisions.
• Achieve individual and store sales targets through effective selling, up-selling, and cross-selling techniques.
• Stay up to date on new product launches, promotions, campaigns, and sales initiatives.
• Ensure promotional offers, pricing, and product information are accurate and aligned with company standards.
• Calculate selling prices and discounts accurately and maintain complete sales records.
• Process cash, card, and other customer payments and ensure invoices and receipts are correctly generated.
• Handle customer concerns and complaints professionally, resolving them where possible or escalating when required.
• Follow all after-sales procedures, including repair, return, and warranty policies.
• Support store merchandising by maintaining attractive product displays and appropriate product placement.
• Maintain high standards of store presentation, cleanliness, housekeeping, and personal grooming at all times.

Qualifications

• High School Diploma or relevant qualification.
• 2-3 years of retail sales experience, preferably in furniture, home furnishings, lifestyle, or a premium retail environment.
• Strong communication and interpersonal skills.
• Customer-focused with a genuine passion for providing excellent service.
• Confident, energetic, and target-oriented approach to sales.
• Strong product presentation, negotiation, and relationship-building skills.
• Ability to work effectively as part of a team while taking ownership of individual sales performance.

Location: Abu Dhabi

Preferred Nationalities: Lebanese, Syrian, Filipino, Indian, Sri Lankan, Moroccan, Algerian, and Jordanian. NO EGYPTIANS.