Retail Sales Executive

Sharaf DG; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A retail company in Dubai is looking for a Retail Sales Executive responsible for activating and setting up mobile devices and upselling accessories. Candidates should have 1-2 years of relevant experience and a passion for customer service. A minimum of 12th-grade education is required. This role offers opportunities for growth and learning in a dynamic retail environment.

Qualifications

• 1-2 years of experience in sales or service in stores.
• Any technical qualifications are an added advantage.

Responsibilities

• Activate and set up mobile phones, laptops, and other devices.
• Generate revenue by upselling accessories and services.
• Install Microsoft Office and antivirus on laptops and mobiles.
• Buyback of old devices from customers.
• Sell myTechbench service package to customers.
• Provide level 1 repair services for mobile and IT devices.
• Manage stocks allocated to the location.

Skills

Interpersonal skills

Customer focus

Desire to learn

Detail orientation

Reliability

Education

12th grade or higher

Job description

Job Summary

Retail Sales Executive will be responsible for activating and setting up of Mobile Phones, Laptops and other devices in the stores. While performing this activity, the RSE needs to generate interest and upsell accessories and other services to customers and generate revenue.

Job Description

• Number of devices unboxed, activated and initial setup.
• Revenue generation by upselling screen protectors, Gift cards, Microsoft office, Antivirus and accessories.
• Installing of Microsoft office, antivirus on laptops and mobiles
• Buyback of old devices from customers
• Selling myTechbench (service package) to customers
• Providing level 1 repair services for mobile and IT devices
• Managing stocks allocated to the location.

Qualitative Requirements

Experience(Yrs& Field) 1-2 years working in stores either for sales or service

Educational Qualification 12th grade or higher.

Professional Certifications Any technical qualifications are an added advantage.

Skills & Abilities

• Interpersonal skills: Actively listens and speaks effectively and respectfully to others.
• Customer focus: Keeps the customer all the time while making decisions.
• Desire to learn: Seeks to acquire new knowledge to improve and develop
• Detail orientation: Completes tasks accurately with eye towards quality, process and procedures.
• Reliability: Completes tasks and achieves results with minimum oversight