Retail Sales Associate

Farah Experiences LLC; Abu Dhabi; On-site; AED 536,000 - 937,000; Full time

Job summary

Miral Experiences in Abu Dhabi is hiring a friendly Retail Associate to join our guest-facing team. You will sell branded merchandise, souvenirs, and photo products, operate the POS system, and ensure a clean, well-stocked store.

With a focus on delivering memorable guest experiences, you will greet guests warmly, help with queries, and use product knowledge to advise purchases while processing payments across multiple currencies.

Qualifications

• Experience in delivering excellent customer service.
• Ability to operate a point-of-sale system and handle payments.
• Strong communication and upselling skills.

Responsibilities

• Greet guests and provide friendly service.
• Assist guests with queries and product recommendations.
• Operate cash register and process payments accurately.
• Restock and merchandise shelves, maintain store cleanliness.
• Assist in inventory and product displays as needed.

Skills

Customer service

Cash handling

Sales skills

Communication

Tools

POS system

Job description

Job description

Join us at Miral Experiences!

Miral Experiences is a region's leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB Yas Island Abu Dhabi, and TeamLab . Phenomena Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About The Role

We are looking for a friendly and customer-focused Retail Associate to join our team.

The role is responsible to ensure a smooth and efficient operation in the retail department in relation to the company core process thus, directly impacting on the delivery of the experience.

The position sells branded merchandise, souvenirs and photo products to guests by using a computerized cash register.

Ensures the store is well stocked and clean. Assists guests with queries. Assists and advises guests using variety of selling skills, product knowledge and demonstrating service enhancing behavior.

Job Scope:

• Greeting / welcoming the guests in a warm and friendly manner.
• Approaching the guest and starting proactive communication.
• Assisting and advising guests to make purchases by recommending, describing and demonstrating products.
• Efficiently handle computerized cash register that involves barcode scanners, calculators, credit card machines.
• Collect and process money tendered transactions of different currencies, vouchers, stored value cards, and credit card payments.
• Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory.