Retail Operations Lead: Tenant Experience & Compliance

Confidential Careers; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A retail operations company in Abu Dhabi is seeking an experienced Associate Manager, Retail Operations. This role oversees daily operations, tenant compliance, and customer experience. Candidates should have 6–8 years of experience in retail or property management, a relevant degree, and strong communication skills. Proficiency in MS Office and operational budget management is essential. Join us in enhancing operational excellence in a dynamic environment.

Qualifications

• 6–8 years’ experience in retail/mall operations, property management, or hospitality operations.
• Strong understanding of mall/retail operational standards and tenant management.
• Ability to resolve operational challenges with a customer-focused mindset.

Responsibilities

• Serve as the primary operational contact for tenants.
• Conduct regular tenant and facility inspections for compliance.
• Oversee daily retail property operations and customer experience.

Skills

Retail compliance

Stakeholder management

Data analysis

Communication

Education

Bachelor’s degree in Business, Facilities Management, Real Estate

Tools

MS Office

Job description

A retail operations company in Abu Dhabi is seeking an experienced Associate Manager, Retail Operations. This role oversees daily operations, tenant compliance, and customer experience. Candidates should have 6–8 years of experience in retail or property management, a relevant degree, and strong communication skills. Proficiency in MS Office and operational budget management is essential. Join us in enhancing operational excellence in a dynamic environment.