Retail Experience Associate — Customer Service & Cashier

Al-Futtaim Automotive; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading regional business in Dubai is seeking a Shopping Experience Representative to enhance customer service at IKEA stores. Responsibilities include managing transactions, handling returns, and ensuring customer satisfaction. Candidates should have a high school diploma and at least 2 years of experience in retail or customer service, with proficiency in English and Arabic preferred. This full-time role offers an entry-level opportunity in a collaborative environment.

Qualifications

• Proficiency in English; Arabic preferred.
• Minimum of 2 years experience in customer service or retail.

Responsibilities

• Oversee Info desk operations and customer service.
• Manage customer transactions and handle returns/exchanges.
• Ensure customer safety in the playroom area.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Teamwork capabilities

Education

High School diploma or equivalent

Job description

A leading regional business in Dubai is seeking a Shopping Experience Representative to enhance customer service at IKEA stores. Responsibilities include managing transactions, handling returns, and ensuring customer satisfaction. Candidates should have a high school diploma and at least 2 years of experience in retail or customer service, with proficiency in English and Arabic preferred. This full-time role offers an entry-level opportunity in a collaborative environment.