Retail Banking Sales & Service Pro - Growth & Impact

United Arab Bank; Abu Dhabi; On-site; AED 70,000 - 100,000; Full time

Job summary

A prominent financial institution in Abu Dhabi is seeking a Sales and Service Officer to enhance customer relationships and promote banking products. In this role, you will deliver excellent customer service, process transactions, and ensure compliance with regulations. The ideal candidate has a Bachelor’s degree and a minimum of 2-3 years of experience in retail banking or sales. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum 2-3 years of experience in a retail banking or branch banking environment.
• Proven track record in customer service and sales roles.

Responsibilities

• Deliver high-quality service ensuring a positive banking experience.
• Build and maintain strong relationships with customers.
• Handle customer complaints professionally and efficiently.
• Ensure strict compliance with bank policies and regulatory requirements.

Skills

Customer service excellence

Sales skills

Interpersonal skills

Communication skills

Education

Bachelor’s Degree in Business Administration or Finance

Additional certifications in banking or customer service

Job description

A prominent financial institution in Abu Dhabi is seeking a Sales and Service Officer to enhance customer relationships and promote banking products. In this role, you will deliver excellent customer service, process transactions, and ensure compliance with regulations. The ideal candidate has a Bachelor’s degree and a minimum of 2-3 years of experience in retail banking or sales. This position offers a dynamic work environment and opportunities for professional growth.