Retail Assistant Manager: Lead Customer Experience & Team

Azadea; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading lifestyle retail company in the United Arab Emirates is seeking an Assistant Manager I to oversee shop operations and enhance customer service. The ideal candidate should have a Bachelor's degree and five years of retail experience, including two in a managerial role. This role involves supporting staff, managing inventories, and ensuring customer satisfaction while maintaining high operational standards.

Qualifications

• Fluency in English is required.
• Five years of experience in Retail or a similar role.
• Two years of experience in a managerial role.

Responsibilities

• Serve customers and support shop operations.
• Maintain inventories and place product orders.
• Report operational issues and manage customer complaints.
• Prepare reports on performance metrics.
• Schedule staff according to operational needs.

Skills

Customer relationship management

Retail operations

Conflict resolution

Team coaching

Sales strategies

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

A leading lifestyle retail company in the United Arab Emirates is seeking an Assistant Manager I to oversee shop operations and enhance customer service. The ideal candidate should have a Bachelor's degree and five years of retail experience, including two in a managerial role. This role involves supporting staff, managing inventories, and ensuring customer satisfaction while maintaining high operational standards.