Restaurant Supervisor for Upmarket Casual Restaurant - 1

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Apt Resources seeks a passionate Restaurant Supervisor for an esteemed casual dining venue in Dubai. The ideal candidate will enhance the guest experience, lead the team effectively, and ensure operational excellence in a vibrant restaurant environment.

Benefits

Food allowance of AED 375

Service charge averaging AED 350 to 500

Credit card tips of AED 600-800

Free accommodation

Transport provided

Uniforms provided

Health insurance

Air ticket once every two years

Paid leave as per UAE laws

Qualifications

• Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
• Strong knowledge of food and beverage operations and customer service standards.
• Ability to work under pressure.

Responsibilities

• Coordinate daily restaurant operations ensuring seamless service flow.
• Supervise and train restaurant staff while managing scheduling and performance.
• Monitor service standards and customer feedback for improvement.

Skills

Leadership

Customer Service

Problem Solving

Communication

Tools

Restaurant Management Software

Microsoft Office Suite

Job description

Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!

Responsibilities

• Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
• Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
• Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
• Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
• Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Ensure compliance with health and safety regulations, implementing best practices for sanitation.
• Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.

• Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
• Strong knowledge of food and beverage operations, trends, and high standards of customer service.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to work under pressure and demonstrate problem-solving capabilities.
• Proficient in restaurant management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of health and safety regulations and commitment to maintaining standards.

AED 3500 - 4700 basic salary range depending on the experience. Plus 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws