Restaurant Supervisor (Arabian Tea House/Arabian Fish House)

Alrais Enterprices Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an experienced Restaurant Supervisor to lead the team and ensure exceptional dining experiences. The ideal candidate will have strong leadership skills, a passion for hospitality, and experience in managing restaurant operations. Responsibilities include supervising staff, maintaining high standards of quality and hygiene, and enhancing customer satisfaction. This role offers an opportunity for career growth in a dynamic environment.

Qualifications

• Minimum 3-5 years of supervisory experience in a restaurant or hospitality setting.
• Proven experience in shift management and quality control.
• Excellent communication and organizational skills.

Responsibilities

• Supervise restaurant staff and manage daily operations.
• Maintain food quality and hygiene standards.
• Ensure excellent customer service and resolve inquiries.

Skills

Strong leadership skills

Customer service

Conflict resolution

Time management

Tools

POS systems

Job description

Restaurant Supervisor (Arabian Tea House/Arabian Fish House)DUBAI United Arab Emirates

About Us:

Alrais Holding is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect fairness and collaboration.

About the Role:

We are seeking a dynamic and experienced Restaurant Supervisor to lead our team and ensure a world-class dining experience for our guests. The ideal candidate will be passionate about hospitality possess strong leadership skills and thrive in a fast-paced environment. This role is essential in overseeing daily restaurant operations delivering outstanding customer service maintaining high standards of quality and hygiene and fostering a culture of continuous improvement and collaboration.

Key Responsibilities:

• Supervise restaurant staff including servers and support personnel.
• Manage shift scheduling opening/closing procedures and daily operations.
• Monitor and maintain food quality cleanliness and hygiene standards.
• Ensure excellent customer service and resolve inquiries or complaints professionally.
• Train support and evaluate staff to maintain a high-performing team.
• Manage inventory and coordinate timely ordering of food and supplies.
• Collaborate with marketing teams to execute promotions and special events.
• Maintain accurate records for staff performance inventory and finances.
• Enforce health safety and company policy compliance across the team.
• Lead team meetings and foster a culture of collaboration and accountability.
• Drive continuous improvement in service standards and operational efficiency.

Preferred Qualifications:

• Minimum 35 years of supervisory experience in a restaurant or hospitality setting.
• Strong leadership team-building and conflict resolution skills.
• Proven experience in shift management customer service and quality control.
• Solid understanding of health safety and food hygiene regulations.
• Excellent communication organizational and time management skills.
• Ability to manage inventory control costs and contribute to financial targets.Experience with POS systems and reporting tools.
• Professional demeanor with strong customer focus and problem-solving abilities.
• Flexibility to work various shifts including weekends and holidays.

Apply Now:

If youre passionate about hospitality operations and creating memorable guest experiences wed love to hear from you! Apply today or send your CV to .

Required Experience:

Manager