Restaurant Server at InterContinental Fujairah Resort

IHG; Fujairah City; On-site; AED 33,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Job summary

InterContinental Fujairah Resort is looking for a Restaurant Server to welcome guests, take orders, and ensure high-quality service in a luxury hotel on Al Aqah Beach. You will tailor each guest’s experience to their tastes and work closely with the Restaurant, Kitchen, Bar, and F&B teams.

The role requires 1–2 years in hotels, strong communication, and the ability to work nights, weekends, and holidays. Competitive pay and benefits are offered within a diverse, guest-focused team.

Qualifications

• 1–2 years’ experience in hotels in a similar role.
• Experience in food service and restaurant operations.
• Able to work nights, weekends, and holidays.
• Good communication and cash handling skills.
• Ability to upsell and maintain service standards.

Responsibilities

• Greet guests and take orders promptly.
• Set up tables and service areas per standards.
• Provide attentive service and anticipate guest needs.
• Upsell and promote menu items to guests.
• Process orders and payments using the POS system.
• Maintain HACCP and hygiene standards.
• Collaborate with Restaurant, Kitchen, Bar, and F&B teams.
• Support colleagues during peak times.
• Participate in training to improve knowledge.
• Record guest feedback and share with supervisors.

Skills

Guest service

Communication

Upselling

Cash handling

Teamwork

Tools

POS system

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Some of your main role responsibilities are:

• Greet guests warmly and take food and beverage orders promptly and professionally.
• Set up and maintain tables and service areas according to hotel standards.
• Provide attentive service, anticipate guest needs, and handle concerns professionally.
• Obtain guest feedback and share relevant comments with the Supervisor or Manager.
• Maintain good knowledge of menus, ingredients, promotions, and dietary requirements.
• Work closely with the Restaurant, Kitchen, Bar, and F&B teams to ensure smooth operations.
• Support colleagues during busy periods and assist in other areas as required.
• Participate in training and continuously develop food, beverage, and service knowledge.
• Maximize sales through effective upselling and product knowledge.
• Process orders and payments accurately using the POS system.
• Maintain high standards of food safety, HACCP, hygiene, and cleanliness.
• Follow all restaurant SOPs, hotel policies, cash handling procedures, and safety requirements.
• Perform other reasonable duties as assigned to support the smooth operation of the restaurant.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Minimum 1-2 years’ experience in hotels in similar position
• Food service experience with general knowledge of restaurant operations preferred.
• Must be at the minimum age to serve alcohol in line with any local legislative requirements.
• Communication skills used frequently when interacting with guests wait staff, cooks, and supervisor.
• Reading and writing abilities used often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
• Ability to perform the following: Carrying or lifting items, assist with the food delivery, bending, stooping, kneeling, handling food objects; plates, trays, glasses, etc

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

We are an equal opportunity employer.