Restaurant Manager

Pickl; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Pickl in Dubai is seeking a Restaurant Manager for a full-time, on-site role to oversee daily operations, lead both front-of-house and back-of-house teams, ensure food quality and guest experience, and maintain standards in a high-volume setting.

You will schedule staff, manage hiring and onboarding, coach on service and food safety, handle inventory, and drive sales while ensuring compliance with brand guidelines and local regulations.

Qualifications

• Experience managing front- and back-of-house teams.
• Ability to hire, onboard, and coach staff.
• Strong customer service focus and problem solving.
• Fluent English; other languages a plus.

Responsibilities

• Oversee daily restaurant operations across FOH and BOH.
• Manage scheduling, staffing, onboarding, and coaching.
• Ensure food quality, safety, and cleanliness standards.
• Monitor service levels, guest feedback, and guest experience.
• Coordinate with kitchen and inventory ordering; control costs.
• Drive sales, support local marketing, and ensure policy compliance.

Skills

Customer Service

Team Leadership

Communication

Food & Beverage Ops

Shift Management

Food Safety Knowledge

POS Systems

Reporting Tools

Flexible Scheduling

English Fluency

Tools

POS Systems

Reporting Tools

Job description

Company Description

Pickl is a Dubai-born burger concept known for its award-winning cheeseburgers and fresh fried chicken sandwiches made without preservatives, hormones, or antibiotics. Recognized by Time Out Magazine and Deliveroo UAE with multiple awards for Best Burger, Best Fried Chicken, and Best Restaurant of the Year, Pickl has built a strong reputation for quality and consistency. The brand focuses on delivering “FRESH. FAST. FOOD.” through both dine-in and delivery channels. Pickl has expanded to seven countries across the region, including the UAE, Qatar, Bahrain, Egypt, Jordan, Oman, and Saudi Arabia, with Kuwait and Iraq coming soon. Team members join a fast-growing, high-energy hospitality company committed to excellent food and standout guest experiences.

Role Description

The Restaurant Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This role oversees day-to-day restaurant operations, including managing the front-of-house and back-of-house teams, ensuring food quality, and maintaining a clean, safe, and welcoming environment for guests. The Restaurant Manager is responsible for monitoring service standards, addressing guest feedback, optimizing table turns, and coordinating with kitchen staff to deliver orders efficiently. Daily tasks include scheduling team members, overseeing hiring and onboarding, coaching staff on service and food safety, and managing inventory and ordering in line with brand guidelines. The role also involves monitoring key performance metrics, driving sales, supporting local marketing initiatives, and ensuring compliance with company policies and local regulations.

Qualifications

• Strong customer focus with skills in Customer Satisfaction and Customer Service.
• Experience in team leadership, including Hiring and day-to-day people management.
• Clear, professional Communication skills for interacting with guests and team members.
• Hands-on experience in Food & Beverage operations, ideally in fast-casual or quick-service restaurants.
• Proven ability to manage shifts, handle high-volume service, and resolve issues in real time.
• Knowledge of food safety, hygiene standards, and basic health and safety regulations.
• Comfort with using POS systems and basic reporting tools to manage sales and operations.
• Previous supervisory or management experience in hospitality or retail is highly beneficial.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Fluency in English; additional language skills are an advantage.