Reservations Team Lead - Revenue Strategy & Ops

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality company is seeking an Assistant Reservations Manager to lead the teams at Fairmont The Palm in Dubai. The ideal candidate will have at least 2 years of experience in this role and 3 years in a leadership position within room reservations. Responsibilities include hiring, developing talent, and managing reservations standards. The position is full-time and requires familiarity with Accor systems.

Qualifications

• Minimum 2 Years experience as an Assistant Reservations Manager.
• Minimum 3 Years experience in leading Room Reservations Teams.
• Knowledge of Accor Distribution and Reservation systems a must.
• Experience from working in Resorts a plus.

Responsibilities

• Leads the Reservation Teams of Fairmont The Palm.
• Hires and develops talent for future growth within the company.
• Implements practices and initiatives that create an engaged team.
• Develops and maintains reservations standards that drive revenues.
• Ensures appropriate scheduling to minimize response time to customers.
• Is fluent in all Accor distribution and reservations systems.
• Partakes in Revenue Strategy Meetings and works on revenue initiatives.
• Manages and liaises with other departments on room upsell programs.

Job description

A global hospitality company is seeking an Assistant Reservations Manager to lead the teams at Fairmont The Palm in Dubai. The ideal candidate will have at least 2 years of experience in this role and 3 years in a leadership position within room reservations. Responsibilities include hiring, developing talent, and managing reservations standards. The position is full-time and requires familiarity with Accor systems.