Reservations Supervisor: Lead Room Blocks, Revenue & Service

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Manager to oversee room reservations, process booking requests, and train staff. The ideal candidate should have experience in guest services, supervisory skills, and the ability to handle reservation systems. A high school diploma or equivalent is required, along with at least two years of related work experience. This role involves ensuring exceptional guest experiences while maintaining company standards.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Oversee accuracy of room blocks reservations and group market codes.
• Process all reservation requests changes and cancellations.
• Communicate company culture to new employees.
• Assist management in training and motivating employees.

Skills

Guest service skills

Sales techniques

Data entry

Communication skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a Manager to oversee room reservations, process booking requests, and train staff. The ideal candidate should have experience in guest services, supervisory skills, and the ability to handle reservation systems. A high school diploma or equivalent is required, along with at least two years of related work experience. This role involves ensuring exceptional guest experiences while maintaining company standards.