Reservations Agent - Upsell & Corporate Travel Expert

Mövenpick Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hospitality group in Dubai is looking for a Reservation Agent to manage all reservations and client relationships. You will ensure efficient processing of inquiries and maximize hotel yield through upselling techniques. The ideal candidate holds a diploma in Hotel Management, has experience with Opera, and possesses strong problem-solving skills. This role offers a dynamic environment and growth opportunities.

Qualifications

• Strong interpersonal and problem-solving abilities required.
• Fluency in English is essential; additional languages are a plus.
• Degree in Hotel Management preferred.

Responsibilities

• Manage reservations and relations with corporate clientele.
• Process all reservation inquiries made by phone, fax, or email.
• Maximize hotel yield through upselling and suggestive selling.

Skills

Interpersonal Skills

Problem-Solving Abilities

Fluency in English

Education

Diploma or degree in Hotel Management

Tools

Opera

Job description

A renowned hospitality group in Dubai is looking for a Reservation Agent to manage all reservations and client relationships. You will ensure efficient processing of inquiries and maximize hotel yield through upselling techniques. The ideal candidate holds a diploma in Hotel Management, has experience with Opera, and possesses strong problem-solving skills. This role offers a dynamic environment and growth opportunities.