Reservation Agent at InterContinental Fujairah Resort

IHG Hotels & Resorts; Fujairah; On-site; AED 100,000 - 134,000; Full time

Job summary

InterContinental Fujairah Resort is seeking a Reservation Agent to manage guest reservations and inquiries, ensuring accurate and efficient booking processes while delivering warm, professional service.

You will assist guests with room availability, rates, and booking requirements, supporting occupancy and revenue objectives in line with hotel and brand standards.

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

As a Reservation Agent, you will handle guest reservations and enquiries, ensure accurate and efficient booking processes while providing friendly and professional service. You will assist guests with room availability, rates, and booking requirements while supporting the hotel’s occupancy and revenue objectives in line with hotel and brand standards.