Reservation Agent

A Group; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

A travel service company in Dubai is seeking detail-oriented Reservation Agents to assist customers with booking needs. The role involves providing planning services, answering questions, and making reservations based on customer requirements. Successful candidates will possess excellent customer service skills and be able to work independently. Responsibilities include advising customers on travel options and checking availability for accommodation or transportation. Interested applicants are encouraged to send their CVs.

Qualifications

• Must have excellent customer service skills.
• Ability to work with minimal supervision.
• Knowledge of travel options and deals.

Responsibilities

• Assist customers with various travel options.
• Make reservations based on customer needs.
• Check availability of accommodations and transportation.
• Plan travel itineraries suggesting local attractions.

Skills

Customer service

Attention to detail

Sales skills

Job description

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.

Reservation Agent Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

Interested candidates with prior experience and freshers are welcome to apply, Kindly forward your cv on Email: [e-mail]