Research Systems Manager Office Of Research Services

American University of Sharjah; Sharjah; On-site; AED 90,000 - 130,000; Full time

Job summary

American University of Sharjah is seeking a Research Systems Manager to develop and implement research administration systems in support of research services. You will lead policy development, deploy reporting, and train faculty and staff while ensuring data security.

The role collaborates with IT and research teams to align systems with scholarly needs and automate processes. The position requires experience in research systems, ERP tools, and data management, with a focus on seamless

Qualifications

• Minimum of 7 years of relevant experience.
• Bachelor’s degree in business administration or related fields.

Responsibilities

• Develop and implement policies on research system transaction activities.
• Plan, draft, edit, and present analytic products and presentations in a timely manner.
• Provide technical support to research administration systems, including custom and automated reporting functions.
• Provide data management expertise and work towards automation of standard processes.
• Train faculty and staff on research administration system tasks.
• Program and develop custom reports, workflow forms, configure electronic routing and approval.
• Coordinate and support research systems integration and development as required.
• Adhere to the University's information security and confidentiality policies and report breaches or other security risks accordingly.
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities.
• Perform any other tasks assigned by the Line Manager.

Skills

Organizational skills

Training researchers

Stakeholder liaison

Diagnosing issues

Automation understanding

Education

Bachelor's degree in business administration or related fields

Tools

Pre-Award system

Oracle

Pure

Microsoft Office

Job description

Job Description:

The Research Systems Manager is responsible for developing and implementing research administration systems in support of research services

Job Responsibilities

• Develop and implement policies on research system transaction activities
• Conceptualize, plan, draft, edit, and present clear, concise, relevant and accurate analytic products and presentations in a timely manner.
• Provide technical support to research administration systems function, including development of custom and automated reporting functions.
• Provide data management expertise, and work towards automation of standard processes.
• Train faculty and staff on research administration system related tasks.
• Program and develop custom reports, workflow forms, configure electronic routing and approval.
• Coordinate and support research systems integration and development as required.
• Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly.
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed.
• Perform any other tasks assigned by the Line Manager.

Qualifications And Skills Required

• Minimum of 7 years of relevant experience.
• A bachelor’s degree in business administration or related fields

Skills & Competencies

• Ability to work closely with researchers, faculty, and IT teams to align systems with academic and scientific needs.
• Strong organizational skills and attention to detail.
• Strong organizational skills to oversee system deployments, upgrades, and integrations with minimal disruption.
• Ability to diagnose and resolve technical issues in research software, databases, and cloud services.
• Experience in training researchers on system usage and best practices.
• Efficiently liaising with software providers, IT teams, and academic departments to ensure seamless research support.

Technical Skills

• Expertise with Microsoft Office tools, including Word, PowerPoint and Excel.
• Expertise with research management tools and ERP systems, including Pre-Award system, Oracle and Pure.
• Collaborate with researchers to deploy and customize software for domain-specific needs.
• Audit system permissions and conduct vulnerability assessments to mitigate risks.
• Audit system permissions and conduct vulnerability assessments to mitigate risks.