Remote Operations Technician

Aggreko; Dubai; Remote; AED 60,000 - 120,000; Full time

Job summary

A leading global energy solutions provider is seeking a Remote Operations Technician based in Dubai. This role involves providing remote operations support and ensuring system functionality 24/7. Ideal candidates will have a strong engineering background, excellent English communication skills, and a minimum of 3 years site experience. The position offers a competitive compensation package and industry-leading benefits.

Benefits

Competitive compensation package

Industry-leading benefit plans

Continuous training and development

Qualifications

• Minimum 3 years experience in a site environment.
• Ability to work under own initiative.
• Experience in power generation industry & high voltage network is an advantage.

Responsibilities

• Provide 24/7 remote operations support to the AMEAPAC region.
• Monitor and oversee remote control systems.
• Document and log activities, incidents and actions taken.

Skills

Power plant operations knowledge

Data analysis skills

Fluent in English

Organization skills

Knowledge of Scada & PLC applications

Education

Engineering Graduate / Higher National Diploma in Electrical, Mechanical or Control Engineering

Job description

Remote Operations Technician

We were the global leader in providing energy solutions that help businesses grow and communities work as a team and be proud of the difference we make to customers, local communities and toward a sustainable future for the world.

We are hiring Remote Operations Technician for real-time management of on-site operations ensuring smooth system functionality, regulatory compliance and effective incident response.

This role will enhance efficiency and reliability in operations enabling the remote operation of project sites from the Aggreko Remote Control Center in Jebel Ali Dubai UAE.

Why Join Aggreko

• Full time position based in Dubai United Arab Emirates.
• Shift based role.
• Competitive compensation package.
• Industry-leading benefit plans including medical and travel allowances.
• Continuous training and development with career growth opportunities.
• Safety-focused culture.

What you’ll do:

• Shift working to provide 24/7 remote operations support to the AMEAPAC region.
• Follow standard operating procedures including dispatching service requests, incidents, alarms and TSD.
• Follow communication protocols to ensure no unstructured communication both internally and externally.
• On‑time reporting as per agreed stakeholders requirements & frequency.
• Monitor and oversee remote control systems to ensure proper functioning and performance.
• Respond to alarms, alerts and notifications from remote systems and take appropriate action as needed.
• Communicate with field technicians or on‑site personnel to coordinate responses to incidents or issues.
• Document and log activities, incidents and actions taken in the RCC.
• Conduct routine checks and inspections of remote systems to ensure compliance, safety and reliability.
• Provide support to issue remote PTW for sites.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
• Provide a summary of production reports for the sites connected to RCC.

You’ll have the following skills and experience:

• Engineering Graduate / Higher National Diploma in Electrical or Mechanical or Control Engineering.
• Minimum 3 years experience in a site environment.
• Must be able to work under own initiative with good organization skills.
• In‑depth knowledge of power plant operations and maintenance.
• Data analysis: create insight from data for data‑driven decision‑making skills.
• Fluent in English; excellent oral and written communication.
• Scada & PLC applications including operations and fault finding is an advantage.
• Power generation industry & high voltage network experience is an advantage.

Equal employment opportunity

We welcome people from different backgrounds and cultures and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best for each other, for our customers, for the communities where we work and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.