Remote Front Office Leader: Guest Experience & Upselling

Anantara; Sir Bani Yas; Remote; AED 220,000 - 294,000; Full time

Job summary

A luxury hotel chain in Sir Bani Yas is seeking a Front Office Manager to oversee operations while maintaining high standards of service and guest satisfaction. The role requires previous management experience in a Front Office setting and a strong passion for leadership. The ideal candidate must be fluent in English and possess a college degree in hotel management. This position also involves driving sales initiatives and ensuring team competency.

Qualifications

• Must have previous experience in a Front Office management role.
• Strong commercial and business acumen required.
• Passion for leadership and guest satisfaction.

Responsibilities

• Oversee day-to-day operations of the Front Office.
• Design, implement, and monitor training for team members.
• Drive sales and promotional programmes of the property.

Skills

Leadership

Commercial acumen

Fluent in English

Education

College degree in hotel management or related field

Job description

A luxury hotel chain in Sir Bani Yas is seeking a Front Office Manager to oversee operations while maintaining high standards of service and guest satisfaction. The role requires previous management experience in a Front Office setting and a strong passion for leadership. The ideal candidate must be fluent in English and possess a college degree in hotel management. This position also involves driving sales initiatives and ensuring team competency.