Remote Community Engagement Manager

Hire Feed; Dubai; On-site; AED 76,000 - 101,000; Full time

Job summary

Hire Feed is seeking a Social Media Community Manager to join our remote team on a full-time basis. The role focuses on moderating user-generated content, fostering engagement, and ensuring a positive experience across digital channels.

You'll build community relationships, collaborate with marketing and product teams, and monitor engagement metrics to drive platform health and user trust for our global software and technology client.

Qualifications

• Experience moderating online communities or forums with focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication for public-facing interactions.
• Ability to analyze data and report on engagement metrics.
• Familiarity with content moderation policies and best practices.

Responsibilities

• Moderate forum discussions and member-generated content to maintain a respectful environment.
• Develop engagement strategies to grow active participation and retention.
• Respond to member inquiries, feedback, and escalations professionally.
• Collaborate with marketing and product teams to align community initiatives with business goals.
• Monitor platform metrics and community health to identify trends and opportunities for improvement.

Skills

Moderation experience

Social media platforms

Written & verbal communication

Data analysis

Content moderation policies

Tools

Social media tools

Job description

Hire Feed is seeking a Social Media Community Manager to join our remote team on a full-time basis. The role focuses on moderating user-generated content, fostering engagement, and ensuring a positive experience across digital channels.

You'll build community relationships, collaborate with marketing and product teams, and monitor engagement metrics to drive platform health and user trust for our global software and technology client.