Remote Client Success Leader - Amazon Growth

Trivium; United Arab Emirates; Remote; AED 120,000 - 200,000; Full time

Job summary

A renowned agency based in the United Arab Emirates is seeking a Client Success Manager who will lead client onboarding, build long-term relationships, and advocate for client needs. Candidates should have over 3 years in customer success or account management, a Bachelor’s degree in a relevant field, and excellent communication skills. This role offers a salary between $4k-$5k, remote work, and substantial PTO benefits.

Benefits

100% Remote work year-round

25 PTO days per year

9 paid national holidays

Professional development opportunities

Qualifications

• 3+ years of experience in customer success / account management (agency experience preferred).
• Proven ability to manage client portfolios and success processes.

Responsibilities

• Lead onboarding for new clients and continuously improve the process.
• Build and maintain long-term client relationships that drive trust and loyalty.
• Act as the main point of contact for client needs, requests, and escalations.
• Develop tailored client success strategies based on business goals and data insights.
• Analyze customer data to maximize value, minimize churn, and uncover opportunities.
• Ensure agreements and requirements are communicated across departments for flawless execution.

Skills

Excellent communication and interpersonal skills

Strong project management and organizational skills

Analytical mindset with strategic thinking

High emotional intelligence and leadership qualities

Fluent English (written and spoken, advanced level required)

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

A renowned agency based in the United Arab Emirates is seeking a Client Success Manager who will lead client onboarding, build long-term relationships, and advocate for client needs. Candidates should have over 3 years in customer success or account management, a Bachelor’s degree in a relevant field, and excellent communication skills. This role offers a salary between $4k-$5k, remote work, and substantial PTO benefits.