Relationship Officer

Sisco Jobs; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution in Dubai seeks a Relationship Officer responsible for acquiring new customers and managing banking relationships. The ideal candidate will have strong communication skills, a customer-focused mindset, and at least 1 year of banking experience. Responsibilities include promoting banking products and achieving sales targets. Competitive salary with opportunities for growth.

Qualifications

• Minimum 1 year of experience in banking (India or UAE).
• Experience in sales of financial products will be an added advantage.
• Knowledge of basic banking operations, KYC and compliance processes.

Responsibilities

• Acquire new customers through direct sales, referrals, and cold calling.
• Promote and sell banking products such as credit cards and personal loans.
• Build and maintain strong and long-term customer relationships.
• Conduct client meetings to understand financial needs.
• Achieve daily, weekly, and monthly sales targets set by the bank.

Skills

Strong communication and interpersonal skills

Excellent sales and negotiation abilities

Customer-focused mindset with problem-solving abilities

Ability to work under pressure and meet sales targets

Good presentation and convincing skills

Basic computer skills and familiarity with CRM/sales reporting tools

Education

Undergraduate degree in any discipline

Job description

Job Description Relationship Officer (Dubai)

Salary: per month (INR equivalent)

Location: Dubai

Nationality / Country of Origin: India

Education: Graduate Degree (Mandatory)

Experience: Minimum 1 year of work experience in Banking (India or UAE)

Role Summary

The Relationship Officer will be responsible for acquiring new customers, managing banking relationships, cross-selling financial products and delivering excellent customer service. The role demands strong communication skills, sales orientation and the ability to build long-term client relationships in a competitive banking environment.

Key Responsibilities

• Acquire new customers through direct sales, referrals and cold calling.
• Promote and sell banking products such as credit cards, personal loans, savings accounts and other retail financial services.
• Build and maintain strong and long-term customer relationships to achieve sales targets.
• Conduct client meetings to understand financial needs and offer suitable banking solutions.
• Maintain an updated database of customers and ensure timely follow-up.
• Achieve daily, weekly and monthly sales targets set by the bank.
• Provide excellent customer service and ensure customer satisfaction at all times.
• Follow compliance KYC and banking regulations as per UAE standards.
• Participate in promotional activities and market campaigns to increase lead generation.
• Prepare daily sales reports and share updates with the management team.

Essential Qualifications

• Undergraduate degree in any discipline (Mandatory).
• Minimum 1 year of experience in banking (India or UAE).
• Experience in sales of financial products will be an added advantage.
• Knowledge of basic banking operations, KYC and compliance processes.

Skills Required

• Strong communication and interpersonal skills.
• Excellent sales and negotiation abilities.
• Customer-focused mindset with problem-solving abilities.
• Ability to work under pressure and meet sales targets.
• Good presentation and convincing skills.
• Basic computer skills and familiarity with CRM/sales reporting tools.