Relationship Manager - Business Banking Job Snapshot Role: Relationship Manager - Business Banking Location: Abu Dhabi, United Arab Emirates Industry: Banking Function: Account Management-Non-Commissioned Experience: Minimum 5 years Job Type: Full-time Position Overview Relationship Manager - Business Banking in Abu Dhabi, United Arab Emirates is a Banking opportunity focused on growing corporate and commercial financing relationships, increasing portfolio profitability, preparing credit applications, and delivering customer-focused financial solutions. This role is suited for a commercially driven banking professional with strong sales discipline, credit analysis capability, SME banking knowledge, and the ability to build trusted relationships with borrowing clients, suppliers, buyers, and business prospects.
Job Details Country: United Arab Emirates City: Abu Dhabi Industry: Banking Function: Account Management-Non-Commissioned Salary: 28000-42000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time
Role Context The Relationship Manager - Business Banking will manage and develop a portfolio of corporate and commercial financing customers while supporting revenue growth, credit quality, limit utilization, and customer retention. The role requires a balanced focus on relationship depth, new business acquisition, credit application quality, risk monitoring, cross-selling, and service turnaround. The selected candidate will work closely with credit, credit administration, customer service, trade finance, global transaction banking, foreign exchange, and other internal teams to structure banking solutions that match customer needs and bank policies.
Key Responsibilities
- Increase the depth and breadth of relationships with existing business banking customers through active portfolio management and regular client engagement.
- Grow sales volumes, market share, and quality business within the assigned corporate and commercial banking segment.
- Improve utilization of approved limits by identifying customer funding needs and supporting effective use of banking facilities.
- Source new borrowing relationships by leveraging existing customer networks, suppliers, buyers, referrals, and market leads.
- Develop and manage the assigned portfolio for corporate and commercial financing with a focus on profitable and sustainable growth.
- Provide customers with accurate and timely information on banking products, financing solutions, trade finance, real estate finance, and working capital options.
- Actively follow up on sales leads and business prospects within designated market segments.
- Plan visits to existing and prospective clients in coordination with global transaction banking, foreign exchange, and product teams.
- Identify cross-sell opportunities and forward suitable leads to relevant departments across the bank.
- Prepare credit applications, analyze financial statements, conduct due diligence, and submit complete credit packages for approval.
- Ensure credit applications for new clients and renewals for existing clients are prepared in line with bank policies, procedures, and regulatory requirements.
- Assess business and financial risks by reviewing company performance, competitive position, industry conditions, management quality, and financial profile.
- Identify early warning signals in account conduct and coordinate timely action for overdue loans or deteriorating relationships.
- Proactively manage assigned portfolio risk by ensuring timely account renewals within approved service standards and documentation requirements.
- Align facility structure, pricing, and proposed limits with customer needs while maintaining compliance with business banking guidelines.
- Monitor MIS reports related to foreign exchange, trade working capital revenues, facility utilization, and portfolio profitability.
- Seek opportunities to increase revenue margins while maintaining responsible customer relationship practices.
- Coordinate with customer service groups and processing units to ensure service standards and turnaround times are met.
- Discuss credit packages with credit teams and approving authorities when clarification or additional structuring input is required.
- Maintain close working relationships with Credit Division and Credit Administration to support smooth approval, documentation, and facility activation.
- Review credit analysis and add strong qualitative comments to improve the quality of credit submissions.
- Comply with internal policies, procedures, business banking standards, and regulations issued by relevant authorities.
- Support internal audit and risk management reviews by addressing gaps and responding to audit observations within agreed deadlines.
- Monitor potential money laundering activity and coordinate required remedial action with management and compliance teams.
Ideal Profile
- Bachelor's degree in Finance, Banking, Accounting, Business, Economics, or a related discipline.
- Strong experience in business banking, SME banking, commercial banking, relationship management, or corporate lending.
- Proven ability to meet or exceed sales targets with a clear sales hunting mindset.
- Good understanding of financial statement analysis, lending due diligence, risk assessment, and credit application preparation.
- Strong knowledge of trade finance, real estate finance, working capital products, and business banking facilities.
- Understanding of SME banking regulations, market practices, competitor products, and customer segment dynamics.
- Ability to evaluate business risks, draw practical conclusions, and recommend suitable financial solutions.
- Good understanding of legal structures used by different types of businesses.
- Strong commercial judgment with awareness of wider economic trends and their impact on customer borrowing needs.
- Proven ability to build and maintain long-term customer relationships across corporate and commercial segments.
- Strong communication and influencing skills with the ability to interact confidently across different levels and stakeholder groups.
- Ability to work with credit, operations, product, risk, customer service, and compliance teams to deliver effective customer outcomes.
- Strong attention to detail in reviewing financial information, credit papers, documentation requirements, and portfolio performance.
Skills Set
- Business banking
- SME banking
- Relationship management
- Corporate financing
- Commercial financing
- Credit application preparation
- Financial statement analysis
- Lending due diligence
- Risk assessment
- Portfolio management
- Customer acquisition
- Sales lead follow-up
- Limit utilization
- Trade finance
- Real estate finance
- Working capital finance
- Foreign exchange referrals
- Global transaction banking coordination
- Cross-selling
- Credit structuring
- Credit renewal
- Early warning signal monitoring
- Past due loan follow-up
- MIS reporting
- Profitability monitoring
- Revenue margin improvement
- Customer service coordination
- Credit administration coordination
- Compliance awareness
- AML monitoring
- Audit response supportMarket analysis
- Commercial negotiation
Why Join Us
This role offers a strong platform for a business banking professional to manage meaningful client relationships, grow a quality financing portfolio, and contribute directly to revenue, market share, and risk-controlled expansion. The position provides exposure to corporate and commercial clients, credit decisioning, trade and working capital products, and cross-functional banking teams. It is a valuable opportunity for someone who wants to combine sales achievement, credit discipline, and relationship leadership within Abu Dhabi's competitive Banking sector.
About the Company
First Abu Dhabi Bank (FAB) is a leading UAE financial institution offering retail, corporate, investment, private banking, and global financial services. The bank supports businesses and individuals with financing, transaction banking, risk management, treasury, markets, and advisory solutions designed to help customers grow, manage liquidity, and achieve long-term financial stability.