Relationship Manager

RAKBANK; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Career development

Job summary

RAKBANK is seeking a seasoned Business Banking professional to drive origination and portfolio growth within the Commercial Banking segment in Dubai. You will acquire new-to-bank clients, deepen relationships, and coordinate cross-functional teams to deliver tailored banking solutions, including trade finance and working capital services.

The role requires a minimum of 5 years in Business Banking, strong relationship management, and deep knowledge of UAE regulations.

Qualifications

• Bachelor's Degree or equivalent qualification.
• Minimum 5 years of experience in Business Banking products and client relationships.
• Knowledge of UAE banking regulations, governance frameworks, and risk management.

Responsibilities

• Drive business origination and portfolio growth across the Commercial Banking segment.
• Achieve asset growth, fee income, and cross-sell targets in line with business objectives.
• Acquire new-to-bank customers and deepen relationships with existing clients.
• Identify opportunities to enhance utilization and profitability across the portfolio.
• Build and maintain strong relationships with commercial banking customers.
• Understand client needs and recommend appropriate banking solutions.
• Act as a trusted advisor and primary point of contact for clients.
• Ensure the delivery of high-quality service and timely resolution of customer inquiries.
• Support customer trade finance requirements and transactional banking needs.
• Coordinate with internal teams to facilitate seamless processing of client transactions.
• Drive utilization of trade and working capital solutions within the portfolio.
• Monitor portfolio performance and maintain portfolio quality.
• Ensure minimal documentation deficiencies and effective covenant monitoring.
• Identify early warning signals and take proactive measures to manage portfolio risk.
• Maintain regular portfolio reviews to support sustainable growth.
• Work closely with Credit, Risk, Operations, Trade Finance, Compliance, and other support functions.
• Coordinate client requests and documentation requirements to ensure timely turnaround.
• Foster strong internal partnerships to enhance client experience and business outcomes.
• Ensure adherence to all Bank policies, regulatory requirements, and governance frameworks.
• Maintain compliance with Central Bank guidelines, product programs, and the Bank's Code of Conduct.
• Ensure clients meet all compliance and documentation requirements.
• Support business continuity and risk management initiatives across the function.

Skills

Relationship Management

Business Development

Commercial Acumen

Analytical Skills

Communication Negotiation

Leadership

Education

Bachelor's degree or equivalent qualification

Job description

Job Description:

What You'll Be Doing

Business Development & Revenue Growth

• Drive business origination and portfolio growth across the Commercial Banking segment.
• Achieve asset growth, fee income, and cross-sell targets in line with business objectives.
• Acquire new-to-bank customers and deepen relationships with existing clients.
• Identify opportunities to enhance utilization and profitability across the portfolio.

Relationship Management

• Build and maintain strong relationships with commercial banking customers.
• Understand client needs and recommend appropriate banking solutions.
• Act as a trusted advisor and primary point of contact for clients.
• Ensure the delivery of high-quality service and timely resolution of customer inquiries.

Trade & Transaction Banking

• Support customer trade finance requirements and transactional banking needs.
• Coordinate with internal teams to facilitate seamless processing of client transactions.
• Drive utilization of trade and working capital solutions within the portfolio.

Portfolio Management

• Monitor portfolio performance and maintain portfolio quality.
• Ensure minimal documentation deficiencies and effective covenant monitoring.
• Identify early warning signals and take proactive measures to manage portfolio risk.
• Maintain regular portfolio reviews to support sustainable growth.

Stakeholder Collaboration

• Work closely with Credit, Risk, Operations, Trade Finance, Compliance, and other support functions.
• Coordinate client requests and documentation requirements to ensure timely turnaround.
• Foster strong internal partnerships to enhance client experience and business outcomes.

Governance, Risk & Compliance

• Ensure adherence to all Bank policies, regulatory requirements, and governance frameworks.
• Maintain compliance with Central Bank guidelines, product programs, and the Bank's Code of Conduct.
• Ensure clients meet all compliance and documentation requirements.
• Support business continuity and risk management initiatives across the function.

What We're Looking For

Education

• Bachelor's Degree or equivalent qualification.

Experience

• Minimum 5 years of experience managing Business Banking products and client relationships.
• Proven track record in business development, portfolio growth, and relationship management.

Industry Exposure

• Strong understanding of Business Banking and Commercial Banking products.
• Experience working with SME and Commercial Banking clients.
• Knowledge of UAE banking regulations, governance frameworks, and risk management practices.

What's In It For You

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Opportunity to manage and grow a diverse commercial banking portfolio.
• Exposure to a dynamic and high-growth Business Banking environment.
• Career development opportunities within one of the UAE's leading banks.

Skills

• Relationship Management: Strong customer engagement and networking capabilities.
• Business Development: Ability to identify and win new business opportunities.
• Commercial Acumen: Understanding of market trends, customer needs, and banking products.
• Analytical Skills: Ability to analyze reports, portfolio performance, and market developments.
• Communication & Negotiation: Excellent presentation, interpersonal, and influencing skills.
• Leadership: Ability to collaborate effectively and contribute to a high-performing team environment.

Requirements: