Regional Air & Ocean Systems Process Lead

AD Ports Group; Abu Dhabi; Vor Ort; AED 260.000 - 420.000; Vollzeit

Zusammenfassung

AD Ports Group, through Noatum Logistics, seeks a Regional Operations Excellence professional to deploy standardized Air & Ocean Freight processes across the region. You will lead UAT, governance, master data readiness, and continuous improvement to deliver measurable efficiency and cost control.

With 10+ years in freight forwarding and 3+ years in a similar role, you will coordinate multi-country stakeholders, manage change, and champion digital transformation initiatives to enhance service

Qualifikationen

• Bachelor’s or master’s degree in Business, Logistics, or Supply Chain Management.
• Fluency in English; additional languages a plus.
• Minimum 3 years in a similar role.
• 10+ years total in air and ocean freight forwarding operations.
• Experience in business process management.
• Strong understanding of freight forwarding and logistics.
• Experience with regional process improvement and system implementation projects.
• Experience with freight forwarding platforms, digital transformation, and process standardization.
• Ability to manage multiple stakeholders across countries and functions.
• Experience in training, change management, and user adoption.
• Strong interpersonal skills and customer-centric attitude.
• Experience in CW1 is a plus.

Aufgaben

• Drive implementation and continuous improvement of standardized Air & Ocean Freight processes across the region.
• Ensure consistent execution of regional SOPs, operational controls, and best practices.
• Monitor process adherence and data quality, identifying improvement opportunities and corrective actions where required.
• Support governance reviews, audits, and compliance assessments.
• Drive and enforce compliance with regulatory, commercial, and operational standards across the regional Air & Ocean Freight organization.
• Coordinate User Acceptance Testing (UAT), business validation, defect resolution, and implementation readiness activities.
• Lead master data collection, validation, and readiness activities for system implementations and enhancements.
• Monitor system utilization, process compliance, and user adoption to ensure realization of expected business benefits.
• Identify and implement initiatives that improve productivity, reduce cycle times, eliminate non-value-added activities, and optimize operational costs.
• Support standardization, automation, and centralization initiatives to improve efficiency and scalability.
• Partner with country and functional teams to drive continuous improvement projects and operational excellence programs.
• Monitor operational performance and support actions to improve quality, profitability, and service delivery.

Kenntnisse

Stakeholder management

Process improvement

Training & change management

Data quality

Ausbildung

Bachelor's or Master’s degree in Business/Logistics/Supply Chain

Jobbeschreibung

AD Ports Group, through Noatum Logistics, seeks a Regional Operations Excellence professional to deploy standardized Air & Ocean Freight processes across the region. You will lead UAT, governance, master data readiness, and continuous improvement to deliver measurable efficiency and cost control.

With 10+ years in freight forwarding and 3+ years in a similar role, you will coordinate multi-country stakeholders, manage change, and champion digital transformation initiatives to enhance service