Recruitment Manager | Waldorf Astoria Dubai Palm Jumeirah

Hilton; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Hilton in Dubai seeks a Recruitment Manager for Waldorf Astoria Hotels and Resorts to lead the full-cycle recruitment function for the luxury portfolio, partnering with hotel leadership to attract top talent while upholding brand standards.

You will develop sourcing strategies, oversee the ATS (Taleo), manage offers, ensure compliance with local laws, and mentor a recruitment team to deliver an exceptional candidate experience in a fast-paced hospitality environment.

Qualifications

• Experience in luxury hotels or corporate recruitment environments.
• Proven ability to manage end-to-end recruitment across multiple departments.
• Strong understanding of hospitality workforce planning and market trends.
• Ability to partner with Department Heads and senior leaders.
• Excellent interpersonal communication and stakeholder management.

Responsibilities

• Lead end-to-end recruitment for all hotel positions including sourcing, interviewing, offers and onboarding.
• Partner with Department Heads to understand manpower requirements and timelines.
• Develop and implement sourcing strategies using Taleo, networks, and social media.
• Oversee job postings to ensure brand consistency and compliance.
• Ensure a positive candidate experience with timely, professional communication.
• Manage offers in coordination with HR leadership, ensuring accuracy and compliance.
• Oversee ATS integrity, tracking and reporting of recruitment metrics.
• Monitor compliance with employment laws and internal policies.
• Collaborate with HR to onboard and hand over new hires, including visa processing.
• Coach and develop recruitment team, monitor KPIs and provide feedback.

Skills

End-to-end recruitment

Stakeholder management

Talent acquisition strategy

Workforce planning

Data analysis

Compliance

Talent branding

ATS Taleo

Communication

Tools

Taleo ATS

HRIS

Excel

Job description

EOE/AA/Disabled/Veterans

What are we looking for

A Recruitment Manager serving Waldorf Astoria Hotels and Resorts is a strategic partner to hotel leadership and an ambassador of the hotels brand and values. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:

• Previous experience in a luxury five-star hotel high-end hospitality group or corporate recruitment environment is preferred
• Proven experience managing end-to-end recruitment processes across multiple departments within a hotel or large service-driven organization
• Strong understanding of hospitality workforce planning talent acquisition strategies and market trends within the luxury segment
• Demonstrated ability to partner effectively with Department Heads and senior leaders providing professional guidance and recruitment expertise
• Excellent interpersonal communication and stakeholder management skills with the ability to engage confidently with candidates and internal clients from diverse cultural backgrounds
• Genuine passion for attracting selecting and hiring talent that embodies service excellence and brand values
• High level of professionalism discretion and integrity when handling confidential candidate and employee information
• Strong organizational and time-management skills with the ability to manage multiple requisitions priorities and deadlines simultaneously
• Experience using Applicant Tracking Systems (ATS) preferably Taleo and proficiency in recruitment reporting and data analysis
• Solid knowledge of recruitment compliance employment legislation and best practices particularly within the hospitality industry
• Strong attention to detail and commitment to delivering a consistent high-quality candidate experience
• Ability to remain composed solution-focused and adaptable in a fast-paced operational hospitality environment
• Proactive mindset with a continuous improvement approach to recruitment processes and employer branding initiatives
• Ability to work collaboratively as part of the Human Resources leadership team and support broader HR initiatives and projects
• Flexibility to meet operational requirements including occasional attendance at recruitment events job fairs and hotel functions

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.

The Recruitment Manager with Waldorf Astoria Hotels and Resorts plays a strategic and operational role in leading the full-cycle recruitment function for the hotel ensuring the attraction selection and hiring of high-caliber talent in alignment with the hotels brand standards Hilton values and business objectives.

What will I be doing

This role is responsible for developing recruitment strategies managing recruitment operations ensuring compliance and delivering an exceptional candidate experience while supporting department heads and leadership in building a best-in-class team. Specifically you will be responsible for performing the following tasks to the highest standards:

• Lead and manage the end-to-end recruitment process for all positions across the hotel from workforce planning and sourcing through selection offer management and onboarding coordination
• Partner closely with Department Heads and Hiring Managers to understand manpower requirements job specifications and hiring timelines providing expert recruitment advice and market insights.
• Develop and implement effective sourcing strategies using internal and external platforms including Taleo job portals professional networks social media and talent pipelines.
• Oversee the posting of job advertisements in line with hotel branding guidelines and ensure consistency with corporate recruitment standards.
• Conduct and/or oversee candidate screening interviews and assessments to evaluate suitability cultural fit and alignment with luxury hospitality service standards.
• Ensure a seamless and positive candidate experience by maintaining clear timely and professional communication throughout all stages of the recruitment process.
• Prepare review and manage Offers of Employment in coordination with the Director of Human Resources ensuring accuracy competitiveness and compliance with hotel policies and local labor laws.
• Oversee the maintenance and integrity of the Applicant Tracking System (ATS) ensuring accurate tracking documentation and reporting of recruitment activities and metrics.
• Ensure compliance with all relevant employment laws regulations and internal policies related to recruitment selection data privacy and equal employment opportunity.
• Collaborate with the Human Resources team to ensure smooth onboarding and handover of new hires including coordination of documentation orientation schedules and visa processing requirements.
• Supervise and coach recruitment team members (if applicable) providing guidance training and performance feedback to ensure high recruitment standards are consistently met.
• Monitor recruitment KPIs analyze hiring data and prepare regular recruitment reports for the Director of Human Resources and senior leadership.
• Promote best practices and continuous improvement in recruitment processes actively seeking feedback from candidates and stakeholders to enhance efficiency and experience.
• Stay informed on hospitality industry trends talent market conditions and emerging recruitment technologies to maintain a competitive hiring approach.
• Represent the Human Resources department in internal committees and initiatives including participation in the True Waldorf Committee and support of HR activities and engagement events.
• Ensure adherence to the hotels fire health safety and hygiene policies and actively participate in evacuation and safety procedures.
• Carry out any other reasonable duties as assigned by the Director of Human Resources in support of hotel operations and people strategy.

Required Experience:

Manager