Recreation Team Leader

NH Collection Hotels & Resorts; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

NH Collection Ibn Battuta Hotel in Dubai seeks a Recreation Team Leader to coordinate and elevate daily operations across the rooftop pool, Pool Bar, fitness center, and Kids' Club. You will lead a multi-certified team, ensure safety, and deliver premium guest experiences aligned with the brand's standards.

The ideal candidate has luxury-hotel experience, strong leadership, and exceptional guest service with a focus on safety and high-quality recreation activities for diverse guests including

Qualifications

• Experience in a luxury hotel environment preferred
• Knowledge of health, safety, and recreation standards
• Strong leadership and team-management abilities
• Excellent guest service and communication skills

Responsibilities

• Lead and supervise recreation and pool operations (rooftop pool, Skyline Pool Bar, fitness center, Kids' Club)
• Ensure compliance with NH Collection standards and safety protocols
• Inspire and monitor a multi-certified team to deliver premium guest experiences

Skills

Leadership

Team management

Guest service

Communication

Safety awareness

Job description

Job Description:

Job Location: NH Collection Ibn Battuta Hotel

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

The Recreation Team Leader coordinates, supervises, and elevates the daily operations of NH Collection Dubai Ibn Battuta’s premium leisure facilities. This includes managing the 8th-floor temperature-controlled rooftop pool, the Skyline Pool Bar, our modern fitness center, the dedicated Kids' Club.

Aligning with the brand’s promise to "feel the extraordinary," this role ensures that all recreational activities, guest touchpoints, and facility conditions consistently comply with NH Collection standards. The ideal candidate balances hyper-vigilant safety management with an intuitive, polished, and highly personalized approach to family, leisure, and corporate guests exploring Dubai. They will directly lead, inspire, and monitor a multi-certified team of recreation and pool attendants to deliver extraordinary moments.

Qualifications

• Previous experience in a 5-star hotel or luxury hospitality environment
• Strong experience in recreation and leisure operations
• Relevant professional licenses and certifications
• Good leadership and team-management skills
• Strong guest service and communication skills
• Knowledge of health, safety, and recreation standards