Recreation Supervisor

Autograph Collection; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a dedicated individual for golf event coordination. This role includes serving as a liaison for tournaments, ensuring top-notch guest service, and maintaining efficient communication with golf operations. The ideal candidate should possess a high school diploma and have at least one year of related experience. You will assist in creating memorable experiences for golfers while maintaining a professional environment.

Qualifications

• Must possess a high school diploma or G.E.D. equivalent.
• At least 1 year of related work experience is required.
• No supervisory experience is necessary.

Responsibilities

• Coordinate tournament or group golf events as a liaison between coordinators.
• Maintain communication with the golf shop for course efficiency.
• Answer golfer questions and provide directions related to the course.

Skills

Communication

Teamwork

Guest Service

Problem-Solving

Education

High School diploma or G.E.D. equivalent

Job description

Position Summary

Serve as a liaison between event coordinator and group contact in order to coordinate tournament or group golf events. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet. Coordinate with golf grounds on cart rules, course setup, and maintenance practices. Ensure the security of all golf equipment in storage. Provide directions to golfers to golf-related areas. Answer golfer questions about course. Provide emergency first aid as necessary. Maintain cleanliness of golf-related areas. Respond to guest requests for special arrangements or services. Order and stock supplies for guests. Provide training direction, encouragement, and motivation to golfers. Assist management in training, scheduling, evaluating, and motivating employees; serve as a departmental role model. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost‑savings. Visually inspect tools, equipment, or machines. Reach overhead and below the knees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable duties as requested by Supervisors.

Responsibilities

• Serve as a liaison between event coordinator and group contact to coordinate tournament or group golf events.
• Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction.
• Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet.
• Coordinate with golf grounds on cart rules, course setup, and maintenance practices.
• Ensure the security of all golf equipment in storage.
• Provide directions to golfers to golf-related areas.
• Answer golfer questions about course.
• Provide emergency first aid as necessary.
• Maintain cleanliness of golf-related areas.
• Respond to guest requests for special arrangements or services.
• Order and stock supplies for guests.
• Provide training direction, encouragement, and motivation to golfers.
• Assist management in training, scheduling, evaluating, and motivating employees; serve as a departmental role model.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Follow all company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost‑savings.
• Visually inspect tools, equipment, or machines.
• Reach overhead and below the knees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

EEO Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.