Recreation Attendant | Waldorf Astoria Dubai Palm Jumeirah

Hilton; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading global hospitality company seeks a Recreation Attendant to enhance guest experiences by managing recreational activities and ensuring a safe environment. The ideal candidate will have extensive experience in luxury hospitality and a passion for engaging with guests. Flexibility and a polished appearance are essential in this dynamic role based in Dubai, UAE.

Qualifications

• Minimum 12 years of experience in guest recreation or high-end hospitality.
• Strong interpersonal and communication skills.
• Knowledge of fitness and recreational activities.
• Excellent organizational skills.
• Professional appearance upholding luxury hospitality standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist guests at recreation areas.
• Setup and breakdown recreational equipment.
• Coordinate scheduled guest activities.
• Maintain cleanliness of recreational areas.
• Respond to guest concerns and incidents.
• Conduct inspections of recreational equipment.

Skills

Guest recreation management

Interpersonal communication

Organizational skills

Problem-solving

Energetic personality

Job description

EOE/AA/Disabled/Veterans

A Recreation Attendant with Waldorf Astoria Hotels and Resorts is responsible for delivering exceptional guest experiences by supporting the daily operations of the hotels recreational facilities and activities. This role ensures that all guests enjoy a safe, clean and engaging environment that reflects the brand's commitment to luxury and well-being.

What will I be doing

As a Recreation Attendant you will ensure that all guests enjoy a safe, clean and engaging environment that reflects the brand's commitment to luxury and well-being. Specifically you will be responsible for performing the following tasks to the highest standards:

• Greet and assist guests in a warm professional manner upon arrival at recreational areas such as the beach, pool, fitness center or activity zones.
  Monitor guest usage of all recreation facilities to ensure safety and adherence to hotel guidelines.
• Set up and break down recreational equipment, towels, water stations and activity props throughout the day.
• Coordinate and facilitate scheduled guest activities, games or wellness sessions as outlined in the recreation program.
• Maintain the cleanliness, hygiene and presentation of all recreational areas including poolside, beach furniture and locker facilities.
• Provide clear and accurate information about recreational offerings, schedules and amenities.
• Anticipate guest needs by proactively offering assistance and engaging in courteous, personalized interactions.
• Respond promptly and efficiently to any guest concerns or incidents, escalating to supervisors when necessary.
• Conduct routine inspections of equipment and recreational zones to ensure functionality and safety.
• Support the Recreation Supervisor and other team members in planning and executing special events or VIP experiences.
• Uphold all safety protocols, lifeguarding standards (if certified) and emergency procedures.
• Ensure towels, water and amenities are consistently replenished and available for guests.
• Assist in maintaining inventory of recreational supplies and report stock levels in a timely manner.
• Foster a positive and energetic atmosphere that aligns with the Waldorf Astoria brand experience.

What are we looking for

A Recreation Attendant serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role you should maintain the attitude, behaviors, skills and values that follow:

• Minimum 12 years of experience in guest recreation, leisure, fitness or activities within a luxury hotel, resort or high‑end hospitality environment.

  Strong interpersonal and communication skills with the ability to engage confidently with guests of all ages and nationalities.

• Energetic, approachable and enthusiastic personality with a genuine passion for creating memorable leisure experiences.
• Knowledge of recreational facilities, fitness activities, games and wellness offerings with the ability to provide clear instructions and ensure guest safety.
• Excellent organizational skills and the ability to manage activity schedules, bookings and guest participation effectively.
• A polished and professional appearance consistently upholding luxury hospitality grooming standards.
• Ability to remain attentive, proactive and guest‑focused while working in a fast‑paced environment.
• Strong problem‑solving skills and the ability to handle guest concerns with empathy, discretion and efficiency.
• Flexibility to work a variety of shifts including mornings, evenings, weekends and public holidays as business levels require.
• Basic first aid, CPR or lifeguard certification would be a strong advantage.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.