Reconciliation & Payments Manager (Open to Relocation)

InspHire; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A digital innovation company is seeking a Reconciliation & Payments Manager located in Dubai. In this critical role, you will manage reconciliation processes, handle payment disputes, and collaborate with various teams to ensure operational efficiency. The ideal candidate should have proven experience in payment operations, a strong analytical mindset, and excellent communication skills. This is an exciting opportunity to impact a hyper-growth startup at an early stage with relocation support available for qualified candidates.

Benefits

Relocation support for international candidates

Dynamic startup environment where ideas flourish

Qualifications

• Proven experience in fintech or online payments.
• Deep understanding of refunds and settlement flows.
• Ability to find solutions quickly.

Responsibilities

• Manage reconciliation processes across payment gateways.
• Handle chargebacks, refunds, and payment disputes.
• Develop clear refund and settlement policies.
• Collaborate with finance and compliance teams.
• Implement process improvements for tracking and reporting.

Skills

Experience in reconciliation or payment operations

Understanding of chargeback management

Analytical and problem-solving skills

Attention to detail

Excellent English communication skills

Job description

What You’ll Do

Sister companies operating at the forefront of digital innovation is looking for a Reconciliation & Payments Manager. The companies create cutting-edge AI-powered products for both B2C and B2B audiences - combining technology, creativity, and data to redefine how users experience the online world.

Their latest venture? A revolutionary AI product in the Adults niche, reshaping digital content creation and monetization (think OnlyFans, but smarter).

They're a young, hungry, and fast-moving startups - built by doers, for doers. 🚀

What You’ll Do

As the Reconciliation & Payments Manager, you’ll own one of the most critical functions in the company - ensuring accuracy, compliance, and smooth payment operations across multiple platforms and currencies.

• Manage and oversee reconciliation processes across payment gateways and banks.
• Handle chargebacks, refunds, settlements, and payment disputes end-to-end.
• Develop and maintain clear refund and settlement policies.
• Collaborate with finance, compliance, and product teams to ensure secure and transparent operations.
• Identify and implement process improvements for better tracking, automation, and reporting.

What We’re Looking For

• Proven experience in reconciliation or payment operations, ideally in fintech, online payments, or digital platforms.
• Deep understanding of chargeback management, refunds, and settlement flows.
• Strong analytical and problem-solving skills - able to find solutions fast.
• Meticulous attention to detail and a sense of ownership over critical financial processes.
• Excellent English and communication skills.
• Based in (or open to relocate to) Limassol, Cyprus.

Why Join

• Be part of a hyper-growth company at an early stage - your impact will be felt daily.
• Relocation support for international candidates.
• Dynamic, startup-driven environment where ideas move fast and people move faster.
• Work on a game-changing AI product with global reach.