Receptionist (Temporary) - Yas American Academy (Immediate Start)

Aldar Education LLC; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Aldar Education is seeking a Receptionist (Temporary) for Yas American Academy on Yas Island, Abu Dhabi for an immediate start. The role involves greeting visitors, delivering high quality customer service, and providing administrative support to the Admissions team within a dynamic school environment.

The successful candidate will have at least two years in a school setting, strong English language skills, and a professional, customer-focused approach. UAE national policy encouraged.

Qualifications

• Minimum secondary school certificate.
• At least two-year experience in a school setting.
• English language skills according to the school curriculum.

Responsibilities

• Deliver high quality customer service to visitors and staff.
• Greet visitors in a friendly and helpful manner.
• Provide general clerical/administrative support e.g. attendance registers, filing, photocopying.
• Answer, screen and forward incoming phone calls professionally.
• Log admissions enquiries into the MIS and assist Admissions team.
• Arrange transportation for visitors when required.
• Provide accurate information about the school, curriculum and fees.
• Undertake other receptionist duties as required.

Skills

Experience in customer-focused role

Experience with ELL students

Passion for teaching

Professionalism

Solution-focused attitude

Education

Secondary school certificate

Job description

Job Description

Aldar Education is currently seeking a Receptionist (Temporary) for Yas American Academy on Yas Island, Abu Dhabi for an Immediate Start.

Yas American Academy opened in September 2016 providing high quality education to the Emirate. The children are taught the Massachusetts Common Core Curriculum - tailored to be meaningful to children attending the school, alongside the local curriculum of Arabic, Islamic Studies and Social Studies. Facilities at the school are excellent and include a large astro-turf field, two swimming pools, well stocked library, a large multi-purpose sports hall, an auditorium and outdoor play areas. We provide a warm, friendly and supportive environment where students enjoy learning and achieving in an atmosphere of mutual respect and trust.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Responsibilities

Main Duties

• Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the Academy
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
• Produce lists/information/data as required e.g. class lists
• Sort and distribute mail
• Attend and participate in relevant meetings as required
• Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Assist Admissions team with in-bound and out-bound calls
• Log admissions enquiries into the MIS – data base
• Perform other clerical receptionist duties such as filing, photocopying and printing
• Arrange transportation for visitors when require
• Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
• Assist with tasks assigned as and when required by the management team.
• Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post

Perform other duties as requested by direct and dotted line reporting managers/ supervisors

Qualifications

Minimum Qualifications :

• Minimum secondary school certificate.
• At least two-year experience in a school setting.
• English language skills according to the school curriculum

Minimum Experience:

• A minimum of 2 years of experience in a customer focused role
• Experience in the education field is preferred

Job Specific Knowledge & Skills:

• Previous experience working with students whom English is not their first language.
• Passion for teaching and commitment to educating the whole child.
• A high level of professionalism and consideration of the well-being of children.
• Recent and consistent involvement in extra-curricular activities.
• Respect for all members of a school community, irrespective of position, gender, age and ethnic background.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.

This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time.We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.