Receptionist (Russian Speaker)

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading construction firm in the UAE is seeking a skilled professional to manage the reception area, ensuring a welcoming environment for high-profile clients. Responsibilities include managing appointments, handling client communications, and maintaining a professional reception area. The ideal candidate has prior customer service experience and exceptional communication skills, with sensitivity to diverse cultures.

Qualifications

• Exceptional communication skills both spoken and written in English.
• Prior experience in customer service, hospitality, or aviation is preferred.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Warmly welcome high-profile clients and visitors.
• Coordinate and manage schedules for clients and executives.
• Handle phone calls, emails, and correspondence with high-level clients.
• Ensure the reception area is professional and neat.
• Address and fulfill client requests promptly.
• Manage sensitive client information with discretion.

Skills

Proficiency in English

Customer service experience

Interpersonal skills

Teamwork

Cultural sensitivity

Job description

Overview

We are building a team of skilled professionals to manage the reception area for our company, which serves high-level clients. This team will be responsible for creating a welcoming and professional environment, handling client communications, and ensuring that all interactions meet our company's high standards of service.

Responsibilities

• Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.
• Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.
• Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.
• Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company’s standards.
• Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary.
• Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality.
• Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.

Qualifications

• Proficiency in English (spoken and written).
• Prior experience in customer service, hospitality, or aviation.
• Exceptional interpersonal and communication skills.
• Ability to work effectively in a team environment.
• Willingness to collaborate with colleagues to ensure smooth operations.
• Sensitivity to diverse cultures and backgrounds; ability to interact respectfully with passengers from various countries and cultures.