Receptionist - Russian Speaker

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking an engaging Front Desk Associate to welcome guests and manage check-ins. The ideal candidate will have at least 2 years of front desk experience in a 5-star environment and must be fluent in Russian and English. Responsibilities include handling guest payments and ensuring a smooth stay for all visitors.

Qualifications

• Must have 2 years front desk experience in a 5-star hotel.
• Proven ability to assist guests efficiently during their stay.

Responsibilities

• Welcome guests warmly upon arrival and check them in.
• Take payments from guests and close their bills correctly.
• Sell rooms to walk-in guests at maximum rate.
• Keep supervisors informed of significant issues or feedback.

Skills

Fluency in written and spoken Russian

Fluency in written and spoken English

Knowledge of Microsoft Office

Education

Secondary Education/Degree in hotel management

Tools

Opera (Front Office Applications)

Job description

JOB SUMMARY

• Give a warm and engaging welcome to guests on arrival and perform guest check-in
• Take payment from guests on departure and close their bills correctly
• Be efficient in assisting guests throughout their stay with any requirements
• Sell rooms to walk-in guests at the maximum rate possible
• Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
• Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times

CANDIDATE PROFILE

• Secondary Education/Degree in hotel management
• 2 years front desk experience in a 5 star Hotel
• Knowledge of basic Microsoft Office applications
• Knowledge of Opera (Front Office Applications)
• Fluency in written and spoken Russian & English