Receptionist Host

Radisson Collection; Ras Al Khaimah; On-site; AED 45,000 - 67,000; Full time

Benefits offered by this job

Hotel employee rates

Local perks

Job summary

Radisson Hotel Group seeks a Receptionist/Host for Radisson RED with a passion for guest service. You will guide guests through self-check-in/out, act as the go-to source for hotel services and city happenings, and resolve questions promptly to ensure a memorable RED experience.

You’ll connect guests with the right departments, supporting Front Office operations and maintaining a energetic, customer-first atmosphere. Fluency in Polish and English is preferred, with IT systems experience a plus.

Qualifications

• Dynamic, people-oriented approach with a positive mindset.
• Creative and solution-driven attitude for guest-born challenges.
• Engaging, self-motivated and guest-focused.
• Genuine and authentic interaction with guests and colleagues.
• Experience with IT systems and hotel tech is valued.
• Proficiency in Polish and English is important for guest engagement.

Responsibilities

• Guide guests through self-check-in and check-out kiosks to begin their RED journey smoothly.
• Be the go-to person for hotel services, amenities, events and local highlights.
• Proactively resolve guest questions and minor issues before they become problems.
• Connect guests with the right departments to ensure a seamless hotel experience.
• Support Front Office with essential operational tasks to maintain energy and flow.
• Ensure every interaction exudes RED energy: authentic, fun and flexible.

Skills

People interaction

Creative mindset

Self-motivated

Authenticity

IT systems

Polish language

English language

Tools

IT systems

Job description

Job Description:

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Radisson RED sees things differently! Art, music, design, fashion: hotels withreal urbanenergy, andwe are now looking forReceptionist / Hostto join our team in the REDvolution in Kraków.

AsReceptionist / HostatRadisson REDKraków, you conduct the drama! You will ensure the heart and soul ofRadisson REDbeats loudly and strong. Innovative and ahead of the curve, you will create theREDvolutionwhere our guestscan’twait to come back and experience the moment again, they will go social, whereit’sconstant snap and chatter. Capturing feedback at every opportunity, you are ready to make things happen with your unique personality.It’sdifferent we know, butthat’sok, for atREDit’sa given as the guest experience is paramount and always tops our agenda.

The Receptionist / Host role

Every Moment Matters, and you’ll be right in the spotlight:

• guiding Guests through our self-check-in and check-out kiosks so the RED journey starts smoothly,
• being the go-to person for everything our hotel has to offer — services, amenities, happenings and what’s hot in the city,
• jumping in with enthusiasm to solve guest questions and small hiccups before they become big ones,
• connecting Guests with the right departments when needed, making the whole Hotel feel like one big Team on their side,
• supporting the Front Office with essential operational tasks that keep the energy up and the flow seamless,
• ensuring every interaction radiates RED energy - authentic, fun and flexible.

AsReceptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualifications

Are you?

• One to impress? Dynamic? Love people interaction with the skill to mix it up!
• Innovative? Creative with a positive mindset, love a challenge because you know there is always a solution
• Engaging, self-motivated and love guests, we all do
• Genuine? Want to be yourself? We love that andwon’tchange that, promise!
• Experienced of working with IT systems and all thingstech?
• Go well with both Polish and English?

Passionate for Music,Artand Fashion? We want to talk to you!

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Hotel Name: Radisson Resort Ras Al Khaimah Marjan Island