Receptionist ( German Speaker)

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier construction firm in the United Arab Emirates is seeking skilled professionals to manage the reception area. The role involves welcoming high-profile clients, managing appointments, and ensuring exceptional customer service. Candidates should possess strong communication skills and prior experience in customer service or hospitality. This position offers the opportunity to work in a dynamic environment.

Qualifications

• Proficiency in English (spoken and written).
• Prior experience in customer service, hospitality, or aviation.
• Exceptional interpersonal and communication skills.

Responsibilities

• Warmly welcome high-profile clients and visitors.
• Coordinate and manage schedules for clients and executives.
• Handle phone calls, emails, and correspondence with clients.
• Ensure the reception area is professional and neat.
• Address and fulfill client requests promptly.
• Manage sensitive client information with discretion.
• Provide administrative support to senior management.

Skills

Proficiency in English

Interpersonal skills

Communication skills

Team collaboration

Job description

Overview

We are building a team of skilled professionals to manage the reception area for our company, which serves high-level clients. This team will be responsible for creating a welcoming and professional environment, handling client communications, and ensuring that all interactions meet our company's high standards of service.

Responsibilities

• Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.
• Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.
• Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.
• Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company’s standards.
• Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary.
• Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality.
• Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.

Qualifications

• Proficiency in English (spoken and written).
• Prior experience in customer service, hospitality, or aviation.
• Exceptional interpersonal and communication skills.
• Ability to work effectively in a team environment.
• Willingness to collaborate with colleagues to ensure smooth operations.
• Sensitivity to diverse cultures and backgrounds; ability to interact respectfully with passengers from various countries and cultures.