Receptionist – Emirati National

Mezzan Holding Co; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent UAE company is seeking a Receptionist as the first point of contact for visitors and callers. Responsibilities include managing front-desk operations, answering calls, and supporting administrative tasks. This position is exclusively open for Emirati nationals as part of the Emiratisation initiative, ensuring a professional and welcoming environment.

Qualifications

• Proficient in handling front‑desk operations and managing communications.
• Strong organizational skills for maintaining a clean and orderly reception area.
• Ability to assist with administrative tasks and ensure compliance with company policies.

Responsibilities

• Ensure front office operations align with company standards and customer service expectations.
• Support HR and Administration in maintaining a professional corporate image.
• Greet visitors and manage the visitor registration process.
• Answer, screen, and forward incoming calls in a courteous and timely manner.
• Manage meeting room bookings and ensure rooms are well prepared for scheduled meetings.

Job description

The Receptionist will serve as the first point of contact for visitors and callers, providing professional and courteous assistance while managing front‑desk operations efficiently. The role includes handling incoming calls, coordinating with departments, supporting administrative tasks, and maintaining a welcoming environment that reflects the company’s image and culture.

This position is open exclusively to Emirati nationals under the Emiratisation initiative.

Responsibilities

• Ensure front office operations align with company standards and customer service expectations.
• Support HR and Administration in maintaining a professional corporate image.
• Greet visitors and manage the visitor registration process.
• Answer, screen, and forward incoming calls in a courteous and timely manner.
• Manage meeting room bookings and ensure rooms are well‑prepared for scheduled meetings.
• Receive, sort, and distribute incoming and outgoing mail or courier deliveries.
• Maintain the reception area, ensuring it is clean and organized at all times.
• Handle basic administrative duties such as document filing, photocopying, and correspondence support.
• Assist in travel coordination, courier arrangements, and employee communication as needed.
• Provide support during corporate events and employee activities.
• Coordinate with vendors and facility management for office maintenance requests.
• Ensure compliance with company policies and confidentiality of all information handled.
• Individual contributor role.
• Collaborates with HR, Administration, and other departments to ensure smooth office operations.